Prohibited items:
All pets, non-foldable bicycles, scooters, or strollers, other prohibited items as per departure and destination country regulations
Reminders:
Please cover your tattoos with skin-toned stickers to fully enjoy the hot springs.
During holidays and weekends, you may encounter traffic congestion, and itinerary adjustments may be made accordingly.
The actual vehicle for the day may be adjusted based on the number of passengers.
Please do not eat or drink in the vehicle. You may need to compensate for any stains caused.
In case of severe weather, a decision on whether to cancel the trip will be made 1 day before departure.
If you need to bring luggage, please contact customer support in advance for inquiries (additional fees may apply).
The day tour itinerary does not include personal travel or personal accident insurance. If needed, please purchase it separately.
Traffic is heavy during holidays, refunds are not available for delays due to congestion - please consider carefully before booking.
The actual vehicle for the day may be adjusted based on the number of participants, with a driver-guide provided for smaller groups.
For regular tours, infants under 3 years old require a signed liability waiver to join and travel free of charge without a seat (must be held by parents).
From December 7 to December 18, the Lake Kawaguchi Cable Car will be under maintenance and not in operation, which will be replaced by a Lake Kawaguchi cruise.