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Highlights

  • With a saving of up to 20%, the Family Pass grants admission at a discounted rate for two adults and two children aged 7–17 to the museum.
  • This pass is designed specifically for families, allowing them to book together with ease and visit on their own schedule.
  • At the 9/11 Memorial & Museum in New York, explore exhibits that recount the story of 9/11 and its enduring global impact.
  • For families of five, upgrade your ticket to include two adults and three children with the Family Pass.

Your Experience

9/11 Memorial & Museum Family Pass Image 1
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The Family Pass offers a cost-effective way for two adults and two children aged between 7 and 17 years old to explore the museum. Save up to 20% with this pass that combines admissions, making it an excellent choice for family visits.

Getting started

Your visit begins at the main entrance of the museum where your Family Pass will be validated at the ticket counter. Following a brief security screening, you’ll proceed to explore the galleries on your own schedule.

Family Pass

This pass grants access to both permanent and special exhibitions within the museum, offering families an enriching experience together. Designed for two adults and two children, it provides a cost-effective way to explore.

Features:

  • Permanent Exhibitions: Discover artifacts, personal stories, and multimedia displays that document 9/11 events and their ongoing impact.
  • Historical Artifacts: View preserved items from the World Trade Center along with personal belongings that provide insight into the day’s occurrences.
  • Reflective Spaces: Engage in thoughtful conversations within areas dedicated to remembrance and learning.
  • Memorial Attractions: Explore the 9/11 Memorial, including the Survivor Tree and two reflecting pools set within the original Twin Towers’ footprints, inscribed with nearly 3,000 victims' names.
  • Family-Friendly Savings: Enjoy up to 20% off standard admission prices for a more affordable family experience at the museum.

Inclusions & Exclusions

  • Family Pass tickets to the 9/11 Memorial & Museum for two adults and two children
  • Family Pass tickets to the 9/11 Memorial & Museum for two adults and three children, as chosen in your option
  • Personal expenses

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Must Know

  • Bring a mobile voucher or photo ID for ticket validation at the museum's main entrance.
  • Your selected arrival time will be honored upon entry after passing through airport-style security screening.
  • Please note that alcohol, outside food and drinks, smoking, large bags, and pets are not permitted on this experience. Guide dogs are allowed for accessibility purposes.

Ticket Delivery

  • Your voucher will be emailed to you instantly.

  • Please arrive at the redemption point 15 mins before the scheduled time of your visit to avoid any delays.

  • Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

  • Show your ticket at 9/11 Memorial & Museum.

  • Address: 180 Greenwich St, New York, NY 10007, United States.

  • The Barcoded Voucher is your Ticket and lets you bypass the "Ticket Window" lines. Please go directly to the "Ticket Holder” line at the main entry..

Get directions to the redemption point

Cancellation Policy

These tickets can't be rescheduled or cancelled.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience. Your pets are not permitted on this experience.

For your convenience, your guide dogs are welcome to join you.

You will need to pass through airport-style security to enter the 9/11 Museum.

The Family Pass includes admission tickets for two adults and two children aged 7–17, with an option to upgrade for a family of five. It grants access to both permanent and special exhibitions.

No, all visitors must go through airport-style security before entering the 9/11 Museum as part of mandatory procedures.

Yes, the Family Pass is valid for two adults and two children between ages 7 and 17. An upgrade option includes three children.

Alcohol, outside food and drinks, smoking, large bags, and pets are not permitted inside the museum experience.

Yes, for your convenience, guide dogs are welcome to accompany you during your visit.

You'll explore powerful exhibits and artifacts that detail the story of 9/11. The pass allows families to experience these together at their own pace after security screening.

While specific photo policies are not detailed, visitors should check with museum staff upon arrival regarding photography rules.

The pass allows you flexibility in your schedule; however, it's advisable to contact the museum directly for their specific late-arrival policies.

Large bags are not allowed inside. For other specifics like dress codes and smaller bag allowances, please consult with museum staff upon arrival.

Personal expenses such as food, drinks, or additional souvenirs are not included in the pass and must be covered separately by visitors.

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