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Highlights
- Marvel at UNESCO-listed canals and historic bridges from the water—the ultimate vantage point for Amsterdam’s stunning beauty.
- Soak up history with a live guide or crisp multilingual audio sharing the city's best stories for a journey that's relaxing, fun, and totally immersive.
- Enjoy a complimentary drink (Heineken) and salty snacks on board. Feeling thirsty? Additional drinks are available to keep the good times flowing!
- Choose a 45-min shuttle between the Heineken Experience and A’DAM Lookout (either way as per your ticket), or the 75-min round-trip for a deeper journey into the city.
Inclusions & Exclusions
- 45-min Amsterdam canal cruise from Heineken Experience to A'DAM Lookout to vice-versa (as per option selected)
- Boarding from Heineken Experience or A'DAM Lookout (as per option selected)
- Live guide onboard
- Audio guide in Dutch, English, French, German, Spanish, Italian, Portuguese, Chinese, Russian, Arabic, Japanese, Turkish, Polish, Czech, Croatian, Indonesian, Cantonese, Korean & Hindi
- 1 complimentary drink (Heineken) and a selection of salty snacks (chips, popcorn, stroopwafels, nuts) onboard
- Free kids' audio story & activity booklet with every children’s ticket
- Free earphones
- Additional paid upgrades:**
- 75-min Amsterdam canal cruise (round-trip)
- Additional drinks (available for purchase)
- Tips and gratuities
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
14 answered
Booking FAQs
Bring your own earphones or headphones for the audio guide, if possible, to support sustainability.
Large bags, suitcases, and oversized luggage are not permitted on board. Due to cruise restrictions, your pets cannot tag along. Alcohol, drugs, and any form of intoxication are strictly prohibited during the experience. Smoking is not permitted on the boat.
The experience is not fully wheelchair accessible. Wheelchair accessible departures are only available on select cruises and require advance reservation from Stadhouderskade 501 (opposite Hard Rock Cafe) at specific time slots.
Arrive at least 15 minutes before departure at your designated dock. Check your ticket for the correct departure location, as there are multiple boarding points. The experience operates rain or shine; dress appropriately for the weather.
Yes, the Amsterdam: Heineken Canal Cruise includes an onboard live guide who shares stories and history about the city.
Pets are not allowed due to cruise restrictions. Please plan accordingly if you have a furry friend.
Large bags, suitcases, and oversized luggage are prohibited on board for your convenience and safety.
Smoking is not permitted onboard to ensure a pleasant experience for all passengers.
It's recommended to bring your own earphones or headphones if possible, as this supports sustainability efforts during the cruise.
Yes, you'll enjoy one complimentary Heineken and a selection of salty snacks like chips, popcorn, stroopwafels, and nuts onboard.
Additional drinks are available for purchase during the cruise to keep your experience enjoyable.
The experience is not fully wheelchair accessible, so please plan accordingly based on accessibility needs.
Yes, you will require your ticket and a form of identification to board the canal cruise.
Tips are not included; they're optional if you wish to show appreciation for exceptional service during your journey.