Traveler reviews
Choose your package
Select an option to see its live dates and timings.
Highlights
- Meet dolphins up close with trainer-led interaction including feeding and expert guidance.
- Choose between poolside or in-water encounters designed for safe engagement with professionals.
- Keep a memory of your visit with one professional digital photo included in the package.
- Enjoy lounge access with a welcome drink and secure locker storage for convenience.
- Consider upgrading to in-water sessions with optional towel and shower access for comfort.
Your Experience
Arrival and Safety
Your visit starts at the L2 lobby for ticket validation and a quick safety briefing. Follow all staff instructions before moving to your scheduled activity area.
Lagoon Lounge and Tea
Relax in the lounge with a welcome drink while viewing Indonesia’s largest man-made dolphin habitat from the terrace. A signature high tea set is included for your enjoyment.
Dolphin Encounter
Trained staff guide you through a safe interaction session, which can be poolside or in the water depending on your selection. A professional photographer captures the moment with one digital photo provided as a memento.
Inclusions & Exclusions
- English-speaking instructor guide
- Dolphin interaction experience
- Guided tour of the park
- Access to the Lagoon lounge
- Welcome drink and cold towel upon arrival
- Signature afternoon high tea set
- One digital photo as a keepsake
- Optional entry to dolphin experience per selected plan
- Optional souvenir and insurance package available for purchase
- Printed photos require an extra fee
- Handmade USB is an optional add-on
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Present a valid ID or passport (copies accepted) and complete the waiver before starting.
- Do not wear high-heeled shoes, jewelry, or bring flash cameras for indoor use.
- Report to the L2 lobby for ticket check and safety briefing before your session.
- Use the alternate entrance for wheelchair access and ensure a guardian accompanies those needing help.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
Reviews
All reviews