Bali (Serangan) From or To (Gili Trawangan/Senggigi) Lombok by Ekajaya

<div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><p class="sec-title" style="margin: 0px; padding: 0px;"><b>Ticket Eligibility</b> </div><ul><li><span style="background-color: transparent;">Children are welcome on board but must be accompanied by a responsible adult throughout the entire journey at all times.</span></li><li><span style="background-color: transparent;">Children aged under 3 years old travel free of charge. No separate ticket is required for infants under this age threshold.</span></li><li><span style="background-color: transparent;">Tickets are non-transferable and issued per passenger. Lost tickets are the passenger's own responsibility — a new ticket must be purchased in the event of loss.</span></li><li><span style="background-color: transparent;">Cancellations or reschedule requests must be submitted in writing at least 48 hours before the scheduled departure. Late requests may not be accommodated.</span></li><li><span style="background-color: transparent;">Passengers are advised to arrive at the departure port well before the scheduled departure time to complete the check-in process without delays.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-map-pin" style="margin: 0px; padding: 0px;"></span><p class="sec-title" style="margin: 0px; padding: 0px;"><b>Attraction Access</b> </div><ul><li><span style="background-color: transparent;">This ticket covers the fastboat crossing between Bali (Serangan Harbour) and Gili Trawangan or Senggigi, Lombok, depending on the route selected at the time of booking.</span></li><li><span style="background-color: transparent;">Ekajaya Fastboat operates port-to-port. The service covers the sea crossing only and does not include hotel transfers, land transport, or connections beyond the stated ports.</span></li><li><span style="background-color: transparent;">Passengers travelling via Gili Meno will be required to pay an additional small boat transfer fee of IDR 35,000 per person, payable directly at the Ekajaya Gili Meno counter during check-in.</span></li><li><span style="background-color: transparent;">The Gili Meno small boat transfer fee applies because Gili Meno has no dedicated harbour. This charge is mandatory and is not included in the main ticket price.</span></li><li><span style="background-color: transparent;">Routes and departure times are subject to change if conditions are deemed an emergency by the vessel's captain or the relevant maritime authority on the day.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-info-circle" style="margin: 0px; padding: 0px;"></span><p class="sec-title" style="margin: 0px; padding: 0px;"><b>Additional Information</b> </div><ul><li><span style="background-color: transparent;">Passengers are responsible for ensuring they arrive at the correct departure port on time. The vessel will not wait for late-arriving passengers under any circumstances.</span></li><li><span style="background-color: transparent;">Passengers are advised to keep personal belongings secure at all times on board. PT. Bali Eka Jaya is not responsible for any loss or damage to personal items during the journey.</span></li><li><span style="background-color: transparent;">Ekajaya Fastboat operates a port-to-port service and accepts no responsibility for any flight connections, onward travel, or transfers missed due to delays in the crossing.</span></li><li><span style="background-color: transparent;">Passengers with mobility limitations or special requirements should contact the operator in advance to confirm available boarding assistance at the departure port.</span></li><li><span style="background-color: transparent;">Guests prone to seasickness are advised to take appropriate precautions before boarding, as sea conditions on the Bali Strait may vary throughout the year.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-alert-circle" style="margin: 0px; padding: 0px;"></span><p class="sec-title" style="margin: 0px; padding: 0px;"><b>Important Notes</b> </div><ul><li><span style="background-color: transparent;">All ticket sales are final. Cancellations or reschedule requests must be submitted in writing at least 48 hours before departure to be considered by the operator.</span></li><li><span style="background-color: transparent;">Requests submitted less than 48 hours before departure may not be accommodated. Cancellation or reschedule terms will be communicated upon receipt of the written request.</span></li><li><span style="background-color: transparent;">PT. Bali Eka Jaya accepts no liability for delays caused by weather, sea conditions, or technical factors, including any consequential missed flights or connections.</span></li><li><span style="background-color: transparent;">Lost tickets are non-refundable and non-replaceable. Passengers who cannot present a valid ticket at check-in will be required to purchase a new ticket to board.</span></li><li><span style="background-color: transparent;">The operator reserves the right to modify, delay, or cancel a departure due to adverse weather, unsafe sea conditions, or emergency circumstances without prior notice.</span></li></ul></div><div class="section" style="margin: 0px; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-route" style="margin: 0px; padding: 0px;"></span><p class="sec-title" style="margin: 0px; padding: 0px;"><b>How to Get There</b> </div><ul><li><span style="background-color: transparent;">The Bali departure port is Serangan Harbour, located at Jl. Bypass Ngurah Rai, Serangan, Denpasar Selatan, Bali. This is the main Ekajaya check-in and boarding point from Bali.</span></li><li><span style="background-color: transparent;">By rideshare from Bali: Gojek and Grab are widely available across Bali. Enter "Pelabuhan Serangan" or "Serangan Harbour" into the app for the most accurate routing.</span></li><li><span style="background-color: transparent;">By private driver: Hotel-arranged transfers to Serangan Harbour are widely available from Kuta, Seminyak, Ubud, and Nusa Dua. Advance booking is recommended for punctual arrival.</span></li><li><span style="background-color: transparent;">Passengers arriving from Lombok should check-in at the respective Ekajaya counter at Bangsal Harbour (for Gili Islands) or Senggigi before the scheduled departure time.</span></li><li><span style="background-color: transparent;">Passengers are advised to arrive at the check-in counter at least 30–45 minutes before the scheduled departure to complete boarding procedures and luggage handling.</span></li></ul></div>

Cancellable and Refundable Between 2 days and 0 days will be charged 100% from the total ticket value Between 3 days and 6 days will be charged 50% from the total ticket value

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