Prohibited behaviors:
Standing or changing seats on board is prohibited due to the risk of capsizing.
Boating operation (rowing) is limited to middle school students and above.
Do not enter the waterfall within the cruise navigation area to avoid capsizing or improper use of life jackets.
If a life jacket is activated due to intentional or negligent actions by the traveler, a cylinder replacement fee will be charged for each unit.
Please refrain from any behavior that may endanger safety or order, or cause inconvenience or discomfort to other travelers.
Reminders:
This itinerary does not accept individual bookings from customers under 18 years old and requires adult accompaniment.
This is a shared transfer with a fixed itinerary. Please follow the designated time at each attraction and comply with the arrangements made by your driver and guide.
No refund will be provided if you fail to participate in or terminate the trip due to personal reasons or being late.
If you leave the group during the trip, it will be considered an invalid transaction and no refund will be issued.
No refund will be given if the trip is delayed or canceled due to other force majeure factors.
Standing or changing seats on board is prohibited due to the risk of capsizing.
The facility provides automatic inflatable life jackets that activate once the sensor comes into contact with water.
You must wear a life jacket when taking the cruise. Please follow the staff's instructions to wear it correctly.
The company shall not be liable for any accidents or property losses resulting from failure to follow instructions from management personnel.
If Aso Crater is restricted, the itinerary will be adjusted based on the actual situation.