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Highlights
- Experience stunning panoramic views of Dubai by riding the world’s fastest elevator to the Burj Khalifa.
- Gain access to Levels 124 & 125, where you can enjoy a café treat like a pastry or soft drink alongside 360° skyline vistas and telescopes.
- Upgrade your visit with The Lounge on Levels 152–154, recognized as the world’s highest lounge. Enjoy canapés, desserts, bubbly, and an outdoor terrace at 585m height.
- Use high-powered telescopes to spot famous landmarks such as Palm Jumeirah and Burj Al Arab from the observation decks.
- Stay connected with complimentary Wi‑Fi available throughout your visit.
Your Experience
Discover the Burj Khalifa in Dubai through a personalized journey, whether it's an iconic sky-high visit or a luxurious lounge experience.
Getting started
Gather your tickets at the Will Call Counter located on The Dubai Mall’s Lower Ground floor near the “At the Top” entrance and proceed to pass through express security before taking the high-speed elevator directly to The Lounge.
What to expect
The Burj Khalifa – At the Top & The Lounge
Rising 828 meters above Dubai, this tallest structure in the world is a symbol of innovation and ambition. Your experience varies depending on your chosen option:
Features
Levels 124 & 125 – Café Treat
- Sweeping city views from floor-to-ceiling glass walls and outdoor terraces are accessible at Levels 124 & 125.
- Viewing telescopes allow you to spot landmarks like the Palm Jumeirah, Burj Al Arab, and desert vistas.
- A refreshing Café treat awaits on the ground floor with one pastry or soft drink choice after your visit.
- Enjoy complimentary Wi‑Fi for staying connected and sharing views in real time.
Levels 152–154 – Lounge
- Step into the world’s highest lounge on Levels 152, 153 & 154 with elegant interiors and sky-high terraces.
- Savor light gourmet fare including canapés, delicate desserts, and unlimited tea, coffee, and house beverages.
- A toast to your view is included with one glass of bubbly or house wine.
- Experience fast-track entry & exit through priority access via a private elevator.
- Your ticket includes access to Levels 124 & 125 for exploration before or after the Lounge experience.
Note: Additional food and beverages beyond what is included are not part of either ticket option.
Inclusions & Exclusions
- The Lounge @ Burj Khalifa (Levels 152–154) with light meal
- Priority access via private elevator to Levels 152, 153 & 154, one of the world’s highest lounges (approx. 585 m)
- Guided tour of indoor lounge and outdoor terrace offering 360° panoramic views
- Light gourmet refreshments including freshly baked pastries, gourmet canapés, delicate desserts, and fresh bakes
- Unlimited non-alcoholic beverages such as tea, coffee, and house drinks
- A glass of house beverage or bubbly per person (often wine or champagne) at Levels 124 & 125 + The Café Treat
- Access to At The Top observation decks on Levels 124 & 125 with 360° views and telescopes
- One complimentary soft drink (excluding energy and hot beverages) OR one pastry/snack at The Café on ground floor
- Access to free Wi‑Fi and viewing telescopes during the deck visit
- Other meals and beverages
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Bring a valid photo ID or passport for entry verification and carry your booking confirmation (printed or digital) to ensure smooth access.
- Large bags, suitcases, and oversized luggage are not permitted inside; consider using the cloakroom services available.
- Pets are only allowed if they are registered service animals. Please plan accordingly for any assistance you may need.
- Smoking is strictly prohibited within the premises to maintain a pleasant environment for all visitors.
Ticket Delivery
How to Redeem Your Tickets
You will receive an email with your Burj Khalifa: At the Top Sky Lounge with Introductory Tour (Level 152 & 154) voucher shortly. You need not take a print out. Please download and display the voucher on your mobile phone at the ticketing counter at the meeting point to collect your physical tickets.
Meeting Point
Ground Floor of Dubai Mall.
How to Get There
Enter the Burj Khalifa via the Dubai Mall, Lower Ground Level. Display the voucher at the will-call ticket counter located at the At The Top entrance on the lower ground level of the Dubai Mall.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
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