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Highlights
- Enjoy three hours of peace at MERA Business Lounge in Terminal 3, where plush chairs are complemented by telephone services and TV channels.
- Savor an unlimited buffet with open bar access to hot and cold dishes, soft drinks, and alcoholic beverages of your choice.
- Stay connected with high-speed Wi-Fi and charging stations while enjoying a modern lounge environment perfect for work or emails.
- Benefit from personal concierge assistance to help answer travel queries and ensure a smooth pre-flight experience.
Your Experience
Experience relaxation at MERA Business Lounge located within Cancún International Airport's Terminal 3. This airside haven spans a comfortable 290 square meters, providing an ideal spot for up to 95 guests to unwind with complimentary food and beverages, high-speed Wi-Fi, and personalized concierge services before their flights.
Getting started
To access the lounge, proceed to Terminal 3's upper floor near Gate C-17 and Bubba Gump restaurant. Present your booking confirmation, a valid photo ID, and same-day boarding pass at check-in for assistance from our concierge team.
Lounge features
- Enjoy up to 3 hours of access in the MERA Business Lounge before departure.
- Sit back and relax on comfortable seating within a serene lounge environment.
- Indulge in an unlimited hot and cold buffet along with an open bar offering local brews and premium spirits.
- Benefit from dedicated concierge services to address any travel inquiries you might have.
- Stay connected through high-speed Wi-Fi, while conveniently charging your devices at available ports throughout the lounge.
- Distract yourself with various TV channels or monitor flight information on screens provided in the lounge area.
Lounge timings
- The MERA Business Lounge is open daily from 6:30am to 8pm.
Rules & restrictions
- Located in the airside Departures Area, entry requires passing through security and passport checks beforehand.
- Lounge access is reserved for ticketed passengers departing from Terminal 3 only.
Inclusions & Exclusions
- 3-hour access to MERA Business Lounge at Terminal 3
- Complimentary hot and cold food and beverages
- Standard alcoholic beverages included
- Premium spirits available for an additional cost
- Free Wi-Fi & charging stations provided
- Comfortable seating with TV facilities
- Flight information screens accessible
- Concierge & telephone services offered
- Private resting areas (available at an extra charge)
- Guaranteed immediate seating, though subject to availability
- Access provided to shower facilities
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Carry your same-day boarding pass and a valid photo ID matching the name on your booking confirmation to gain access at the lounge entrance.
- Enjoy complimentary food and beverages within the lounge; however, please note that these cannot be taken outside.
- The MERA Business Lounge offers accessible washrooms and changing facilities for wheelchair users. For additional assistance, contact the airport or lounge operator in advance.
- Complimentary access is available to children under 2 years old when accompanied by a ticketed adult guest.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
14 answered
Booking FAQs
Carry your same-day boarding pass and valid photo ID matching the name on your booking confirmation, and present it at the lounge entrance.
Food and drinks cannot be taken out of the lounge.
The lounge offers accessible washrooms and changing facilities for wheelchair users. Travellers needing additional assistance can contact the airport or lounge operator directly to ensure the staff can best assist them.
Complimentary access is available for children under 2 years old when accompanied by an adult.
Yes, you will receive access to the lounge with your booking.
No, skipping mandatory security checks is not possible; all passengers must go through standard airport procedures.
Present your same-day boarding pass and a valid photo ID matching your booking confirmation at the lounge entrance.
Food and drinks cannot be taken out of the lounge once you've consumed them inside.
Yes, accessible washrooms and changing facilities are available for wheelchair users. Additional assistance can be arranged by contacting the airport or lounge operator directly.
Your booking grants you a maximum stay of up to three hours in the lounge.
Included amenities include complimentary food and beverages, standard alcoholic drinks, premium spirits at an additional cost, high-speed Wi-Fi, charging stations, comfortable seating with TV access, and personal concierge assistance.
Immediate seating is subject to change based on lounge capacity during your visit.
Access to shower facilities is not included with your lounge access.
The lounge is located on the upper floor of Terminal 3, next to Gate C-17 and Bubba Gump restaurant. Check in with a concierge upon arrival.
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