Traviia
Cancún International Airport: VIP Lounge by MERA Roof at Terminal 3
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Up to 24 hours before the experience starts

Highlights

  • Get your energy back by relaxing for 3 hours at the VIP Lounge by MERA Roof, offering a premium relaxing space before your international flight.
  • Indulge in a complimentary hot and cold buffet and an open bar, featuring a diverse selection of cocktails, spirits, house beer, and soft drinks.
  • Stay connected and productive with high-speed Wi-Fi, charging stations, and a quiet lounge environment ideal for taking calls and responding to emails.

Your Experience

Before your international departure, unwind for 3 hours at the VIP Lounge by MERA Roof in Cancún International Airport Terminal 3. You can take a break from the crowds in a comfortable airside setting. Here, you will have access to an unlimited complimentary buffet, an open bar, high-speed Wi-Fi, and personalized concierge services. This practical and enjoyable pre-flight reset is great for travellers who want to eat, work, or simply recharge before their next flight.

Getting settled

Head to the International Departures area of Terminal 3. You can find the lounge on level 1, to the left after duty-free shopping and before the food court. Present your booking, valid photo ID, and same-day international boarding pass at the lounge entrance, where the friendly staff will assist you with check-in.

Features

  • Hours of access: Enjoy a maximum stay of up to 3 hours inside the VIP Lounge by MERA Roof before your flight.

  • Lounge seating: Unwind in comfortable and quiet seating across a contemporary space tailored for international travellers.

  • Meals, snacks & drinks: Feast on local delicacies at the unlimited hot and cold buffet and an open bar featuring a variety of local and foreign beverages.

  • Concierge services: Rely on the dedicated lounge concierge to assist with your travel questions and offer personalized service.

  • Wi-Fi & charging: Stay online and connected during your visit with high-speed Wi-Fi access and convenient charging stations located across the lounge.

Timings

  • The lounge is open daily from 5:30am to 9pm.

Rules & restrictions

  • The lounge is in the airside Departures Area, so you must pass through passport, customs, and security formalities before entry.

  • Access is strictly limited to ticketed passengers departing on international flights from Terminal 3.

Inclusions & Exclusions

  • 3-hour access to VIP Lounge by MERA Roof at Terminal 3
  • Complimentary hot & cold food and beverages with vegetarian options
  • Standard alcoholic beverages
  • Free Wi-Fi & charging stations
  • Comfortable lounge seating with TV
  • Flight information screens
  • Telephone services
  • Accessible washrooms
  • Guaranteed immediate seating (subject to change based on capacity)
  • Napping rooms/facilities
  • Access to shower facilities

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Ticket Delivery

  • Your voucher will be emailed to you shortly.
  • Display the voucher on your mobile phone with a valid photo ID at the starting point.
  • Please check your final voucher for the starting point details & specific instructions.

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Have your same-day boarding pass and valid photo ID matching the name on your booking ready for seamless lounge access.

Food and drinks cannot be taken out of the lounge.

The lounge is wheelchair accessible and has accessible washrooms. Travellers needing additional assistance can contact the airport or lounge directly to ensure the staff can best assist them.

Complimentary access is available for children under 2 years old when accompanied by an adult.

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