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Up to 168 hours before the experience starts

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Highlights

  • Start a guided journey from Fairbanks to Chena Hot Springs Resort, featuring round-trip hotel transportation.
  • Experience the renowned natural mineral hot springs in Alaska and learn about geothermal energy at the resort.
  • Explore The Aurora Ice Museum, where intricate ice sculptures are displayed year-round along with an ice bar.
  • Enhance your visit by upgrading to an evening experience for Northern Lights viewing when conditions allow.
  • Relax comfortably on a tour led by a local guide through one of Alaska's most beloved winter destinations.

Your Experience

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Getting started

Your adventure begins with a pick-up from your hotel in Fairbanks. Your driver gathers everyone to head towards Chena Hot Springs Resort. As you settle into the vehicle, enjoy round-trip transportation out of Fairbanks and onto the resort's scenic route.

Chena Hot Springs

Located in Alaska’s subarctic landscape, Chena Hot Springs is a mineral springs resort offering soaking, exploration, and insights into geothermal energy use. Your visit includes access to these facilities following resort guidelines.

  • Access: Included with your ticket for using the hot springs' indoor and outdoor pools (children under 18 are not allowed in the rock pool but can enjoy the indoor pool with supervision).
  • Outdoor Pool Temperature: Can reach up to 106°F (41°C). Not recommended for those with heart conditions or other heat-sensitive medical issues. No lifeguard is present, so you enter at your own risk.
  • Geothermal Energy Tour: Part of the visit provides a closer look at how geothermal resources are harnessed in this subarctic environment.

Aurora Ice Museum

The Aurora Ice Museum features ice art within an indoor setting, integral to both daytime and evening itineraries. Entry is included as part of your guided tour experience at the resort.

  • Entry: Included in your visit for exploring the ice displays during the guided itinerary.
  • Included Time: The museum visit is incorporated into both daytime and evening options, depending on your choice.
  • Optional Extras: Drinks at the ice bar are available as an optional extra for guests aged 21+, but towels aren't provided. Consider bringing one for use at the hot springs.

Northern Lights Viewing Segment

The evening itinerary includes a dedicated Northern Lights viewing segment, contingent on weather conditions and aurora activity.

  • Included Experience: The Evening Guided Tour with Aurora Viewing and Hot Springs offers structured time for observing the auroras.
  • Clothing Recommendations: Warm layers and insulated footwear are advised due to subarctic temperatures during viewing.
  • Tour Requirements: A minimum of four guests is needed, with pets not permitted at any point in the tour.

Round-trip Transportation

Your transportation from Fairbanks to Chena Hot Springs and back frames your guided experience. This includes pick-ups within city limits but excludes Airbnb accommodations unless arranged directly with the operator.

  • Included Transport: Round-trip transport is included for guests staying in hotels, excluding Airbnbs without prior arrangements.
  • Pick-up Timeframe: Pick-ups start between 9:00 am and 9:30 am. Be ready at the hotel lobby during this window.
  • Foods and Drinks: Not included in your tour price, but can be purchased separately while you enjoy free time at the resort.

Your experience concludes with a return to Fairbanks after enjoying either the daytime itinerary or evening Northern Lights viewing segment. You'll rejoin your vehicle for the drive back, ending with drop-off at your hotel within city limits.

Inclusions & Exclusions

  • Entry to Chena Hot Springs
  • Entry to the Aurora Ice Museum, also known as The Aurora Ice Museum
  • Round-trip transportation from hotels located within Fairbanks city limits
  • Guided tour of geothermal energy features at Chena Hot Springs
  • (Optional) Northern Lights viewing segment (as per option selected)
  • (Optional) Daytime guided tour at both Chena Hot Springs and the Aurora Ice Museum (as per option selected)
  • Pickup and drop-off at your accommodation
  • Food and beverages
  • Towels

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Must Know

  • Bring your mobile ticket confirmation or printed version to ensure a smooth entry.
  • Dress warmly with layered clothing and insulated winter boots; also pack a swimsuit and towel for hot springs enjoyment.
  • Note that pets are not allowed, and guests under 18 cannot access the outdoor rock lake area.
  • Smoking is restricted to designated areas only within the resort premises.

Ticket Delivery

  • Your voucher will be emailed to you shortly.
  • Display the voucher on your mobile phone with a valid photo ID at the starting point.
  • Please check your final voucher for the starting point details & specific instructions.

Cancellation Policy

Free cancellation up to 168 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Mobile or printed ticket confirmation. Warm layered clothing, gloves, hat, and insulated winter boots. Swimsuit and towel for the hot springs. Personal spending money for meals, drinks, or optional purchases.

Pets are not permitted. Guests under 18 are not allowed in the outdoor rock lake. Smoking is only permitted in designated areas.

The tour is not fully wheelchair accessible. Moderate mobility is recommended due to uneven outdoor surfaces. Children under 18 may use the indoor pool only when accompanied by an adult.

Round-trip hotel transportation is available only from hotels within Fairbanks city limits. Pickup from Airbnb accommodations is not included. A minimum of four guests is required for the tour to operate. Food, beverages, towels, and ice bar drinks are available for purchase but are not included. Northern Lights viewing is available only with the evening tour option, and sightings cannot be guaranteed.

Yes, the Chena Hot Springs Tour is a guided experience with local guides who will take you through your visit.

The tour includes entry to Chena Hot Springs and Aurora Ice Museum, round-trip transportation from hotels within Fairbanks city limits, a geothermal energy tour, and an optional Northern Lights viewing segment.

No, you cannot skip mandatory security checks at any of the venues during your visit.

Bring mobile or printed ticket confirmation, warm layered clothing with gloves and hat, insulated winter boots, a swimsuit and towel for hot springs use, personal spending money, and note that pets are not allowed. Guests under 18 cannot enter the outdoor rock lake.

The tour is not fully wheelchair accessible; it requires moderate mobility.

Yes, you should wear warm layered clothing including gloves and a hat, as well as insulated winter boots due to the subarctic environment in Alaska.

Highlights include soaking in natural mineral hot springs, visiting the Aurora Ice Museum with ice sculptures and an ice bar, and upgrading for Northern Lights viewing when weather permits.

The tour does not cover pickup and drop-off from accommodations outside Fairbanks city limits or provide food, drinks, and towels.

Yes, you can bring bags; however, it's recommended to keep them manageable for easy mobility during your visit.

The evening experience includes dedicated Northern Lights viewing when weather conditions are favorable.

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