Traveler reviews
Choose your package
Select an option to see its live dates and timings.
Highlights
- Admire the resilience and beauty of New York City on a single visit to the One World Trade Center.
- Hear stories of loss and resilience on your guided visit to the 9/11 Memorial, led by a local who shares a personal connection to 9/11.
- Admire the largest man-made waterfall in North America and the Survivor Tree, which was found alive amidst the rubble.
- Rise 102 floors in SkyPod elevators at the One World Observatory for sweeping views of NYC.
Your Experience
Explore the powerful legacy of 9/11 and take in breathtaking views of Manhattan in one unforgettable experience. This combo includes a guided tour of the 9/11 Memorial and a self-guided visit to the One World Observatory.
9/11 Memorial
Your experience begins outside St. Paul’s Chapel, where you will meet your guide. There’s a light security check as you enter the memorial plaza, but no ID is required.
What to expect
The 9/11 Memorial is a place of remembrance and resilience, honoring the victims and the city’s recovery after the attacks.
Features
-
See Reflecting Absence, the twin reflecting pools that stand where the towers once stood.
-
Visit the Survivor Tree, a symbol of hope discovered alive in the rubble.
-
Hear stories of courage and community from a New Yorker who experienced 9/11 firsthand.
One World Observatory
After your time at the memorial, head to the One World Trade Center entrance on West Street. Use your timed-entry ticket for a smooth entry. Security is airport-style, with a scanner and photo ID check at the gate.
What to expect
Located atop the tallest building in the Western Hemisphere, the One World Observatory offers unobstructed views and an uplifting tribute to New York’s spirit.
Features
-
Watch “Voices,” a short film honoring the people behind the rebuilding of the site.
-
Ride the SkyPod elevator 102 floors up in just 47 seconds.
-
Step into the See Forever Theater for a powerful time-lapse of NYC’s skyline.
-
Enjoy 360° views from the observation deck, stretching across Manhattan and beyond.
Inclusions & Exclusions
- Guided tour of Ground Zero and 9/11 Memorial
- Tickets to One World Observatory's 360-degree observation deck (self-guided tour)
- Access to See Forever® Theater
- Access to the 9/11 Museum
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.