Gardens by the Bay Singapore

How to Use Your Voucher

• Please present your QR code on-site
• How to Use
• If you book Round Trip Transfer to Gardens By The Bay package, there's no QR code needed, just present your voucher.

Reminders

• Free for children aged 0-2
• Food and Drinks are strictly prohibited in the Conservatories (Flower Dome and Cloud Forest)

[Important Notice] Since the ticket is non-refundable, we strongly advise to check the Gardens by the Bay official website to see the Operation Hours and Closure Dates prior to your visit

Graphic Description

Purchase Notice

Admission ticket to the Double Conservatories (Flower Dome & Cloud Forest), Floral Fantasy, OCBC Skyway, and Supertree Observatory would be a one-time entry within the same day to the attraction and re-entry is strictly not allowed.Kindly note that there will be no refund for guests who wish to use the Double Conservatories (Flower Dome and Cloud Forest) on the closure day.You may approach to the Gardens by the Bay Main Ticketing Counter for additional help if you have encounter any ticket related issue.

Garden by the Bay Closure Dates

• Please refer to the official website for detailed closure times
• Taking Care of the Gardens
• Q: Can I touch or pick the plants and flowers?
• A: Please do not touch, pick, or lean on the plants and flowers. These are living exhibits that we
• carefully care for and preserving them allows all guests to enjoy the Gardens’ natural beauty.
• Q: Can I feed the birds or wildlife?
• A: It is illegal to feed wildlife in Singapore under the Wildlife Act. If you are caught feeding wildlife,
• you may incur a maximum fine of up to $10,000. It can also disrupt their natural behaviour. Let’s
• enjoy their presence from a respectful distance.
• Food, Cleanliness & Personal Belongings
• Q: Can we eat or drink inside the attractions?
• A: Food and drinks are not allowed inside Flower Dome, Cloud Forest, Floral Fantasy, Supertree
• Observatory and OCBC Skyway. Please enjoy your meals at outdoor areas or at our food and
• beverage outlets.
• Q: Where should we dispose rubbish?
• A: Please use the bins provided around the Gardens. Let’s all help keep our shared spaces clean.
• Q: Can we use the strollers or wheelchairs which are located at dome reception areas?
• A: Strollers, scooters, and wheelchairs located at the dome reception areas may be reserved or
• privately owned. Please check with our staƯ before use.
• Photos, Queues & Personal Space
• Q: Can I take photos or videos of other guests?
• A: Out of respect for others’ privacy, please avoid taking photos or videos of other guests without
• their consent. Respecting others’ privacy helps everyone feel safe and comfortable.
• Q: What should I do when queuing?
• A: We appreciate your kind patience especially during peak periods. Always follow queue markers
• and wait your turn. Please refrain from queue-cutting to ensure fairness for all visitors. If visiting in a
• group, please queue together and be mindful of others around you.
• Q: Are there popular places to take photos?
• A: There are many scenic locations throughout the Gardens that are popular for photo-taking. We
• kindly ask guests to be considerate of others who may be waiting, and to avoid occupying these
• spaces for extended periods so everyone can have a chance to enjoy and capture their own
• memories.
• Families with Children, Strollers & Missing Persons
• Q: Can I bring a stroller into the attractions?
• A: For everyone’s safety and comfort, please park stroller in designated areas before entering the
• attractions. Our staƯ will guide you.
• Q: Can guests explore the Gardens freely?
• A: Guests are welcome to explore at their own pace, but we recommend that groups stay close
• together and keep in touch throughout the visit. To avoid confusion or unnecessary worry, it’s helpful
• to agree on meeting points in case anyone gets separated.
• Guests are encouraged to stay connected on their mobile phones in case their loved ones need to
• reach them. Free WiFi is available throughout the Gardens to help guests stay connected. If a loved
• one requires special care/attention, it is advisable to keep a copy of emergency contact information
• on him/her.
• Escalator & Safety Behaviour
• Q: Are there any safety rules for escalators?
• A: Yes – for safety, please do not sit, play, or run on escalators. Do not place any item into the side
• panels or bring strollers onto escalators. These actions may lead to injuries, equipment damage, or
• service disruptions. Please supervise children when using escalators and moving walkways.
• Respecting StaƯ and Other Guests
• Q: Who can I approach for help during my visit?
• A: Our friendly staƯ and ambassadors are located throughout the Gardens. They are happy to assist
• with directions, group coordination, or any questions you may have.
• Q: How should guests interact with staƯ?
• A: Our staƯ are here to keep your visit smooth and safe. We appreciate your support in treating our
• team members with courtesy and respect, especially during peak periods. If you are unsure about
• anything, just ask - we’re happy to help.
• Best Times to Visit
• Q: When is the best time to avoid large crowds?
• A: For a more relaxed visit, we recommend coming on weekday mornings or early afternoons, as
• weekends may be more crowded.

Experience Location

• Flower Dome: Daily 9am – 9pm (Last Admission: 8:30pm)
• Cloud Forest: Daily 9am – 9pm (Last Admission: 8pm)

Floral Fantasy

• Mon-Fri: 10am – 7pm (Last Admission: 6:30pm)
• Sat, Sun & PH: 10am – 8pm (Last Admission: 7:30pm)Supertree Observatory:
• Daily 9am – 9pm (Last Admission: 8.30pm)OCBC Skyway:
• Daily 9am – 9pm (Last Admission: 8.30pm) Visit Duration: 15 minsFor updated opening hours and closures, please refer to Gardens by the Bay website.

-From Bayfront MRT Station (CE1/DT16), take Exit B and follow the underground linkway. Exit and cross the Dragonfly Bridge or Meadow Bridge into Gardens by the Bay

-From Tanjong Pagar MRT (EW15), take Exit C and head to International Plaza, Anson Road to bus stop 03223, then take bus 400 and alight at bus stop 03371 along Marina Gardens Drive

-From Marina Bay Sands Hotel, cross the overhead bridge (Lions Bridge), open daily from 8:00am-11:00pm or walk through underground linkway via Bayfront MRT

• Gardens by the Bay Singapore
• Gardens by the Bay, 18 Marina Gardens Dr, Singapore 018953
• 1.2815683
• 103.8636132
• ChIJMxZ-kwQZ2jERdsqftXeWCWI
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