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Your Experience
- Mobile or paper ticket accepted
- For Chuo Terminal, 県道 38 号線, 豊郷 野沢温泉村 下高井郡 長野県 389-2502, Japan
- This is the map
- https://maps.app.goo.gl/cfQyUvWsD54RBYXdA
- For Iiyama Station, Japan, 389-2253 Nagano, Iiyama, 枡ノ浦
- https://maps.app.goo.gl/wHQE1GPSgkxWvoVv6
- In front of the Tourist Information Center. Pickup time may be delayed if the participants are not coming on time at the first pickup point.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
- Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries
- Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
- Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Inclusions & Exclusions
- WiFi on boardAir-conditioned vehicleMonkey Park Entry TicketsStop over at the spring water spot (Green season only)Guided walks in Shibu Onsen
- Luggage Space
- Lunch
- Umbrella / Rainwear
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Please note that no refunds will be provided for any reason if you miss the departure.Not recommended for travelers with difficulty walking for 2km (30 mins) to/from the Monkey Park (Total 4 km / 1 hr)Not recommended for families with infants or small chi
- We also are unable to take strollers onto the bus
- For customers who have small children, we recommend the Private Tour.
- In particular, the probability of seeing them drops significantly during October and NovemberPlease be ready at the boarding point at least 5 minutes before departure
- Public transportation options are available nearbyInfants are required to sit on an adult's lapNot recommended for travelers with spinal injuriesNot recommended for pregnant travelersNot recommended for travelers with poor cardiovascular healthTravelers s
- The bus will depart strictly on time
- Please use coin lockers or storage service at the tourist information center in Iiyama Station..No eating inside the vehicleIn the event of damages (vomiting etc.) which require the vehicle to be out of service for a duration and are caused by your party,
Ticket Delivery
Show Mobile Ticket
At Redemption Counter
Cancellation Policy
No Cancellation and Non-refundable
Please note: This booking cannot be refunded once payment is completed. The selected date and time cannot be modified after booking.
Please note that the booking cannot be canceled once it is confirmed The selected date and time cannot be modified after booking.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
4 answered
Booking FAQs
Public transportation options are available nearby
Infants are required to sit on an adult's lap
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
It is not allowed to bring Luggage (No luggage space in a vehcile). Please use coin lockers or storage service at the tourist information center in Iiyama Station..
No eating inside the vehicle
In the event of damages (vomiting etc.) which require the vehicle to be out of service for a duration and are caused by your party, a fee of up to ¥30,000 may be incurred.
Pickup time at Iiyama Station may be delayed if the participants are not coming on time at the first pickup point, Nozawa Onsen.
Rain gears are needed to be arranged by paricipants.
Return time at Iiyama Station will be 17:10~17:30 (Purchasing a train ticket before 17:30 is not recommended, the return time is subject to change depending on delays/weather conditions)
Return time at Nozawa Onsen will be 17:30~18:00 (subject to change depending on delays/condition of day)
Most shops in Shibu Onsen are closed on Wednesdays
Tamamura Honten (the brewery) is closed on Sundays
Please be aware that a medium level of fitness is required for about 2 km walk (one-way) to/from the park and anther 2 km walking tour in Shibu Onsen
The type of vehicle for the tour depends on the number of participants and can not be confirmed until the tour date.
The monkeys in the park are wild animals, and their appearance in the park is not guaranteed. In particular, the probability of seeing them drops significantly during October and November
Please be ready at the boarding point at least 5 minutes before departure. The bus will depart strictly on time. Please note that no refunds will be provided for any reason if you miss the departure.
Not recommended for travelers with difficulty walking for 2km (30 mins) to/from the Monkey Park (Total 4 km / 1 hr)
Not recommended for families with infants or small children during winter, due to the added difficulty of the walk up to the monkey park. We also are unable to take strollers onto the bus. For customers who have small children, we recommend the Private Tour.
No Cancellation and Non-refundable
Please note: This booking cannot be refunded once payment is completed.<br/>The selected date and time cannot be modified after booking.
Please note that the booking cannot be canceled once it is confirmed<br/>The selected date and time cannot be modified after booking.
Open from 11/01-03/31, 9:00am-4:00pm<br>Open from 04/01-10/31, 8:30am-5:00pm
Show Mobile Ticket At Redemption Counter