North Pool at National September 11 Memorial Museum, New York City, with surrounding skyscrapers.
Red roses and an American flag at the National September 11 Memorial in New York City.
Ground Zero 9/11 Memorial Tour Image 8
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Free cancellation

Up to 24 hours before the experience starts

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Choose your package

Select an option to see its live dates and timings.

Highlights

  • Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.
  • Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.
  • Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.
  • Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.
  • Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

Your Experience

North Pool at National September 11 Memorial Museum, New York City, with surrounding skyscrapers.
Red roses and an American flag at the National September 11 Memorial in New York City.
Ground Zero 9/11 Memorial Tour Image 1

Hear impactful stories about the day that changed New York forever from your local guide as you begin your tour across Ground Zero & the 9/11 Memorial.

Getting started

Meet your tour guide at the City Hall Subway Station at the intersection of Broadway & Warren Street to begin your tour.

What to expect

Saint Paul’s Chapel

The oldest public building in New York City that is still in use.

Features:

  • The Chapel is located a block away from where the attacks took place, and it managed to survive the debris despite its proximity.

  • It became a sanctuary for the survivors and grieving families post 9/11 and holds a lot of emotional value and significance to date.

FDNY Memorial Hall & FDNY Ten House

The fire station that had the first responders rush to the site as soon as the attacks happened.

Features:

  • The fire station and FDNY Memorial Hall is a place of honor, courage, and bravery, to show respect to the emergency responders who rushed to Ground Zero on September 11.

  • Hear personal stories and accounts from local responders when you visit.

9/11 Memorial & Ground Zero

The memorial grounds and location where the Twin Towers once stood.

Features:

  • Pay tribute to the thousands of lives lost during 9/11 at the 9/11 Memorial. Visit the 9/11 Memorial Pools, built in the area where the Twin Towers used to be, and pay your respects at the Survivor Tree.

Inclusions & Exclusions

  • Guided tour of the 9/11 Memorial
  • Local English-speaking tour guide
  • Access to:
  • The Oculus
  • FDNY 10 House
  • Trinity Church
  • 9/11 Memorial Pools
  • The Survivor Tree
  • One World Trade Center
  • Skip-the-line tickets to the 9/11 Museum (as per option selected)
  • Food & beverage
  • Hotel pick-up & drop-off

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Ticket Delivery

  • Your voucher will be emailed to you instantly.

  • Display the voucher on your mobile phone with a valid photo ID at the meeting point.

  • Please arrive at the meeting point 15 mins before the scheduled time of your tour to avoid any delays.

Meeting point

  • Please check your final voucher for the meeting point details and specific instructions.

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

The tour begins at City Hall Subway Station, located at the intersection of Broadway & Warren Street.

Besides the 9/11 Memorial, you will visit Saint Paul’s Chapel, The Oculus, FDNY 10 House, and Trinity Church.

Yes, you can upgrade for skip-the-line access to the 9/11 Museum as part of your experience.

This tour is stroller/pram accessible and requires passing through airport-style security at the 9/11 Museum.

A local English-speaking guide will accompany you throughout your visit to share stories of loss, bravery, and courage.

No, food and beverage are not included; however, the tour provides access to several key sites around Ground Zero.

Saint Paul's Chapel holds emotional significance as it survived close proximity to the attacks and served as a sanctuary for survivors and grieving families post-9/11.

You will need to pass through airport-style security upon entry to the 9/11 Museum as part of your visit.

The tour is educational and emotional, offering profound respect and reflection on the events of September 11, 2001 through guided storytelling across significant sites.

No hotel pick-up & drop-off service is provided as part of this experience; however, you will meet your guide at City Hall Subway Station.

This experience is stroller/pram accessible.

You will need to pass through airport-style security to enter the 9/11 Museum.

Reviews

4.6
313 reviews

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