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Highlights
- Group Arrival Fast Track at Noi Bai Airport supports groups of 10+ through immigration and baggage, easing your first moments in Hanoi.
- No complimentary snacks, meals, soft drinks, or spirits are included, as this service focuses purely on speeding your group through arrivals.
- Being a meet and assist service, it does not provide lounge-style Wi-Fi, work desks, TVs, magazines, or charging points; use airport facilities.
- Shower suites, nap rooms, family spaces, play areas, or prayer rooms are not part of this package, as the focus is escorting your group.
- Upgrade by choosing options for landing visa support, access to diplomatic or APEC priority lanes, or VIP arrival help with luggage and exit escort.
Your Experience
Enjoy a smooth group arrival with meet and greet at the arrivals hall, Fast Track immigration support, baggage assistance, and coordinated priority exit.
Getting settled
Upon landing at Noi Bai Airport, your group meets the airport representative in the arrivals hall. Keep your passports, completed arrival documents, and any required visa or APEC/TRC papers ready. The staff then guides your group through the selected Fast Track or VIP arrival service.
Features
- Fast Track for pre-approved entries: For visa, exemption, TRC, or APEC Business Travel Card holders, benefit from tailored Fast Track immigration clearance for groups of 10 or more.
- Landing visa assistance: Receive guidance and support with landing visa formalities for eligible group members, as per the option selected.
- VIP & priority lanes: Use VIP and priority lanes, including diplomatic, APEC, and short lines, depending on your chosen service.
- Meet and greet: Airport representatives welcome your group at the arrivals hall and organize everyone before moving to immigration.
- Escort to baggage claim: Be escorted as a group to the baggage claim area for a quicker and more organized arrival.
- Priority baggage assistance: Get priority assistance at the baggage belts and, where included, help with handling group baggage.
- Coordinated priority exit: Enjoy an escorted, priority exit from the terminal so your entire group can leave together efficiently.
Timings
No timing information is provided by the service partner for these arrival Fast Track and VIP services.
Rules & restrictions
- Services apply to arriving groups of 10 or more passengers.
- Official visa stamping fees and pre-entry permits are not included.
- Ground transportation and personal expenses, tips, and porterage services remain your responsibility.
Inclusions & Exclusions
- Meet and greet at arrivals hall
- Escort to baggage claim area
- Priority assistance at baggage claim area
- Coordination for smooth group exit
- Fast Track services for group arrivals [as per option selected]
- VIP arrival service for groups [as per option selected]
- For visa, exemption, TRC, APEC holders [as per option selected]
- Landing visa assistance for group arrivals [as per option selected]
- Access to VIP and priority lanes including diplomatic, APEC, and short lines [as per option selected]
- Baggage assistance for group arrivals [as per option selected]
- Priority exit escort for group [as per option selected]
- Ground transportation outside the airport terminal
- Official visa stamping fees or pre-entry permits
- Personal expenses, tips, and porterage services
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
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Booking FAQs
Voucher format: Bring your booking confirmation in the format stated on your voucher. Photo ID: Bring a valid photo ID such as a passport or government ID; the name must match your booking. Boarding pass: Carry your same-day arrival boarding pass for Noi Bai Airport for Fast Track assistance.
Outside food and drinks: Outside food and drinks are not permitted during the Fast Track service.
Group size: This service is tailored for groups of at least 10 passengers. Service type: This is an arrival Fast Track and concierge service at Noi Bai Airport, not a lounge visit. Visa status: Select the correct option for pre-approved visa, visa exemption, TRC, APEC card, or landing visa assistance. Visa fees: Official visa stamping fees or pre-entry permits are not included and must be paid separately. Transport: Ground transportation outside the airport terminal is not included in this service. Baggage help: Porterage services are excluded unless specifically included in your chosen option.