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Hell's Gate Geothermal Walk & Māori Carving Tickets
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Up to 24 hours before the experience starts

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Highlights

  • Step into New Zealand's most active geothermal reserve with steaming mud pools, erupting geysers, and the country's largest hot waterfall.
  • Try your hand at traditional Māori carving, an interactive, creative experience unique to Hell’s Gate.
  • Join a guided tour to uncover ancient legends and geological wonders, or explore at your own rhythm with a self-guided map.
  • Complimentary shuttle makes getting to and from Rotorua’s central area effortless and stress-free.
  • All ages can enjoy the geothermal walk, while the carving experience is open to guests aged 12 and above.

Your Experience

Explore Rotorua’s most active geothermal reserve on a 90-minute walk, complete with a hands-on Māori carving experience.

Getting started

Arrive at Hell’s Gate’s main entrance, where you’ll check in and receive your ticket. Join the complimentary guided tour at 10:30am or 2:30pm, or pick up a self-guided map to begin exploring at your own pace.

What to expect

This geothermal park is known for its powerful natural features and deep Māori cultural connections. You'll see unique geothermal activity, including erupting waters, a mud volcano, and the only hot waterfall in the Southern Hemisphere.

Features

  • Erupting waters: Witness dramatic pools and steaming vents that highlight the geothermal energy beneath Rotorua.

  • Mud volcano: See New Zealand’s only active mud volcano, a rare natural phenomenon in constant motion.

  • Hot waterfall: Visit the Kakahi Falls, the largest hot waterfall in the Southern Hemisphere, historically used for bathing and healing.

  • Māori carving: Try your hand at traditional Māori carving, guided by local experts (ages 12+).

  • Complimentary shuttle: Enjoy hassle-free transport with a free shuttle service to and from Rotorua’s central area (booking required).

Inclusions & Exclusions

  • Geothermal walk through Hell's Gate Geothermal Reserve
  • Hands-on Māori carving experience
  • Complimentary guided tour (10:30am and 2:30pm, subject to availability)
  • Map for self-guided walk
  • Access to geothermal features including mud volcano, hot waterfall & land coral
  • Educational displays on geothermal activity & Māori traditions
  • Complimentary shuttle pick-up and drop-off within Rotorua central area (separate booking required)
  • Swimwear and towels (available for rent on-site)
  • Mud bath, sulfur spa & cool plunge pool access

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Ticket Delivery

  • Your voucher will be emailed to you instantly.

  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

  • If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.

  • Kindly ensure that you arrive 10-15 minutes before the start time of your tour to avoid any delays.

Ticket Redemption Point

  • Redeem your ticket at Hell's Gate Geothermal Reserve and Mud Spa.

  • Address: State Highway 30, Tikitere, Rotorua 3010, New Zealand.

Get Directions to the Ticket Redemption Point

Getting There

Hell’s Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential, please check the Hell's Gate website for the latest shuttle timetable and to contact the provider to organize your shuttle service.

Validity

This ticket is valid for the date and time selected during checkout.

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Bring comfortable walking shoes suitable for outdoor terrain. Bring weather-appropriate clothing, as the experience takes place outdoors. Bring a valid photo ID to match the name on your booking if requested at the entrance. Swimwear and towels are not required for this experience (no bathing access).

Pets are not permitted, except for registered service animals. Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises. Large bags, suitcases, and oversized luggage are not allowed inside the park for security reasons.

This experience may not be fully accessible for wheelchair users or those with limited mobility due to uneven outdoor terrain.

Children must be aged 12 and over to participate in the Māori carving activity. All complimentary services, including the guided tour, shuttle, and carving, are subject to availability. Complimentary shuttle pick-up and drop-off within the Rotorua central area must be booked in advance; bookings are essential via phone or email. Guided tours are offered daily at 10:30am and 2:30pm, subject to availability. A self-guided map is provided if you do not join a guided tour. Infants (0–4 years) can enter free of charge but must be included in your booking.

Reviews

4.8 (13 reviews)

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