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Up to 24 hours before the experience starts
Soak in New Zealand’s only geothermal mud bath and spa, set in Rotorua’s most active geothermal reserve.
Getting started
Begin your experience at the main entrance of Hell’s Gate Geothermal Reserve, where your ticket will be validated. From there, you will proceed directly to the mud spa and sulfur bath facilities.
What to expect
This renowned site has been a place of healing and revitalization for over 500 years, treasured by Māori for its unique geothermal properties. The reserve features the largest hot waterfall in the Southern Hemisphere and New Zealand’s only geothermal mud spa.
Features
Geothermal mud bath: Immerse yourself in nutrient-rich mud, traditionally used to ease inflammation and rejuvenate the skin.
Spa facilities: Enjoy mineral-rich waters and soothing spa amenities, all set against the backdrop of steaming fumaroles and boiling pools.
Geothermal walks: Discover ancient land coral, sulfur crystal deposits, and the largest mud volcano in New Zealand on a guided or self-guided walk.
Cultural history: Learn about the Māori legends and healing traditions that have shaped this landscape for centuries.
Complimentary shuttle: Shuttle transfers are available from Rotorua Central with advance booking, making access easy and convenient.
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Your voucher will be emailed to you instantly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.
Kindly ensure that you arrive 10-15 minutes before the start time of your tour to avoid any delays.
Redeem your ticket at Hell's Gate Geothermal Reserve and Mud Spa.
Address: State Highway 30, Tikitere, Rotorua 3010, New Zealand.
Get Directions to the Ticket Redemption Point
Hell’s Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential, please check the Hell's Gate website for the latest shuttle timetable and to contact the provider to organize your shuttle service.
This ticket is valid for the date and time selected during checkout.
Free cancellation up to 24 hours before the experience starts.
Clear answers to the most common questions travelers ask before booking this experience.