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Highlights
- Navigate through a well-defined path in the museum, where key exhibits are emphasized at each stop, ensuring an efficient visit.
- Upon arrival, present your ticket to gain immediate entry into the first galleries of the museum and proceed on your own schedule.
- Your admission includes access to all areas of the museum along with features like an English audio tour on your smartphone, offline text and maps for self-guided exploration.
- Use interactive stories displayed on-screen to connect major exhibits such as the Minoan frescoes and the Phaistos Disk while crafting a personalized route through different rooms.
Your Experience
Discover the Heraklion Archaeological Museum at a leisurely pace with access to all its sections and an English audio guide available for use on your smartphone.
Getting started
Begin by entering the museum using your standard admission ticket, then proceed inside. Launch the self-guided English audio tour via your Android or iOS device to start exploring. The content is accessible offline, allowing you either to follow a suggested path or navigate freely with text descriptions, audio commentary, and maps at your disposal.
Heraklion Archaeological Museum
What to expect during your visit:
Your exploration centers around the Heraklion Archaeological Museum. You have the freedom to move between its various galleries and exhibits in any order you prefer. The entire tour is self-guided, granting you control over how long you spend in each area.
- Included admission grants access to every open gallery and exhibition space within the museum using your regular entry ticket.
- An English audio guide available on your smartphone provides a self-guided tour, allowing you to pause or replay commentary as needed while viewing each display.
- The app offers offline content, including text descriptions, audio narration, and maps, enabling navigation between rooms without requiring mobile data connectivity.
- There's built-in free time for exploration within the museum experience, offering flexibility to concentrate on areas of personal interest on your own schedule.
Inclusions & Exclusions
- Entry to Heraklion Archaeological Museum
- Admission to all parts of the museum
- Self-guided English audio tour for your smartphone
- Offline content, including text, audio narration, and maps
- Free time to explore the museum
- Live tour guide
- Your own smartphone or headphones
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Bring a smartphone with Android 9.0+ or iOS 17.0+, along with your own headphones to enjoy the English audio tour.
- Ensure your device is fully charged before entering, as smartphones and headphones are not provided by the museum.
- The Heraklion Archaeological Museum offers wheelchair access for convenience.
- Pets and smoking are prohibited inside the museum premises.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
15 answered
Booking FAQs
Smartphone requirement: Bring an Android 9.0+ or iOS 17.0+ smartphone for the audio tour. Headphones: Bring your own headphones to enjoy the audio guide. Device charge: Ensure your smartphone is fully charged before your visit.
Wheelchair access: The museum is wheelchair accessible.
Live guidance: A live guide is not included in this experience. Devices not provided: Smartphones and headphones are not provided with your ticket. Pets and smoking: Pets and smoking are not allowed inside the museum.
Ticket type: This activity uses the regular adult entry ticket, which is valid for all ages. Device compatibility: The audio tour does not work on Windows Phones or older Apple devices listed in your voucher. Refund policy: This activity is non-refundable.
Non-EU citizens below 18 and EU Citizens below 25 have free entry. Free entry ticket collection process on site may take long due to queues. Senior citizens: Individuals over 65 years old from Greece or other EU member states are eligible for a reduced admission fee upon presenting a valid ID or passport. Persons with disabilities: Individuals with an 80% disability or more, regardless of nationality, and one escort (if applicable) can access free admission upon presenting a valid disability certificate along with their ID or passport. Greek citizens (special categories): Greek families with many children (with children up to 25 years old, or any age if they have disabilities) are eligible for free admission upon presenting a valid large family certificate and disability certificate (if applicable). Greek unemployed citizens can also receive free admission with a valid unemployment card and ID.
This is a self-guided tour with an audio guide available for your smartphone.
Yes, you must pass mandatory security checks before entering the museum.
Yes, your ticket includes entry and access to all parts of the Heraklion Archaeological Museum.
The museum is wheelchair accessible for visitors with mobility needs.
Present your ticket on arrival and start your tour from where you enter, at a pace that suits you.
You will present the admission ticket upon arrival to gain access to the museum.
Your ticket includes entry to all parts of the Heraklion Archaeological Museum and a self-guided English audio tour for your smartphone, along with offline content such as text, audio narration, and maps. You also have free time to explore independently.
Yes. This experience includes Self-guided English audio tour for your smartphone.
Your booking includes Entry to Heraklion Archaeological Museum, Admission to all parts of the museum, Self-guided English audio tour for your smartphone, and Offline content (text, audio narration, and maps).
Follow a clear path through the museum as selected stops highlight the most important pieces, so you make the most of your time inside.
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