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The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
All passengers must present valid identification documents to complete the real-name ticket collection and boarding process. If a passenger is unable to collect a ticket or board the ship due to not carrying valid identification documents, the passenger shall bear all related losses and responsibilities.
Resident ID card, temporary ID card, officer's certificate, soldier's certificate, armed police officer's certificate, people's police certificate, passport, household registration book, Guangdong Province residence permit, foreigner's residence permit, diplomatic ID card, Hong Kong and Macao residents' travel permit to the mainland, Taiwan residents' travel permit to the mainland.
Please prepare all relevant documents and arrive at the pier at least 30 minutes in advance to collect your tickets. During summer vacation, weekends, and public holidays, there are large crowds, so it is recommended to arrive 45 minutes early to avoid queuing for tickets and missing the departure time.
Once a ferry ticket is successfully booked, it is considered used and cannot be rescheduled or cancelled. If a passenger is late or does not arrive, the ticket will be automatically invalidated and will not be refunded or exchanged.
In the event of rain, typhoons, high tides, or other weather conditions, the cruise ship will continue to operate as scheduled unless notified of a suspension of service by the maritime authorities. In such cases, refunds will not be processed. Please travel on time according to your plan; otherwise, your ticket will be invalid. We apologize for the inconvenience.
The lighting along the Pearl River is a municipal engineering facility. Cruise ship operators are not responsible for adjusting or suspending the lighting, and therefore will not accept refund requests due to lighting issues.
Note: Under normal circumstances, the lights of the Canton Tower are turned off at 11 PM, and the lights of the buildings on both sides of the river are turned off at around 10:30 PM.
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
These tickets can't be rescheduled or cancelled.