1. We recommend booking at least two weeks in advance to secure your preferred time slot. While we strive to accommodate last-minute bookings whenever possible, we would greatly appreciate it if you could book in advance.
2. To avoid disrupting the photographer's subsequent schedule, please arrive on time for your shoot and book the required duration (we recommend adding 1 extra hour as buffer for unexpected situations). In case of late arrival, we cannot provide additional shooting time. You may request extra hours based on the photographer's availability that day, then purchase the additional time through the platform.
3. Rescheduling due to force majeure or severe weather conditions is free of charge. Please check the weather forecast 4 days before your scheduled shoot. If the weather is unsuitable for shooting, please fill out the "Reschedule Request Form (link)" at least 4 days prior to your original date. If severe weather is confirmed only 1 day before the shoot, you may contact us directly before receiving our customer support's outreach.<a href="https://shorturl.at/blxBG" target="_blank">https://shorturl.at/blxBG</a>), we will ask you to immediately fill out the "Reschedule Form (link)" to rearrange the shooting time.
4. The fee only includes the photographer's transportation costs and shooting service fees. If guests require makeup, hairstyling, or wardrobe services, please contact us for assistance after confirming the order or arrange them separately.