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Your Experience
- Mobile or paper ticket accepted
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
- Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries
- Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
- Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Inclusions & Exclusions
- Air-conditioned vehiclesPickup and drop-off at designated pointAdmission of Aso VolcanoMultilingual tour guide
- Food and drinks
- Ticket of Kurokawa onsen
- Admission of Aso Volcano Museum
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Visitors can only view it from a distance and are not allowed to go up
- Simply tell the tour guide the name you used when booking, and you'll be able to join,Please arrive 15 minutes early
- No refunds for late arrivals or no-shows.5.Notice: The crater of Mount Aso is currently closed due to a helicopter accident
- Infants and small children can ride in a pram or strollerPublic transportation options are available nearbySpecialized infant seats are availableNot recommended for travelers with spinal injuriesNot recommended for pregnant travelersNot recommended for tr
- Visitors can only view it from a distance
- The reopening time will be subject to official announcements.6.Please avoid scheduling other activities immediately after the tour, as return times may vary.7.This is a shared group tour with participants from various countries
- Reopening is subject to official updates.3.if your tattoo is smallish, like less than the size of a palm, you can cover it with adhesive plasters of skin color to enter into Onsen4.The tour guide will hold a yellow flag with the 'Gogoday' logo at the meet
- The guide will offer explanations in multiple languages.8.You will receive an email the evening before the tour with important details, including the guide and driver's contact information.
Ticket Delivery
Show Mobile Ticket
At Redemption Counter
Cancellation Policy
No Cancellation and Non-refundable
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged. A fee of 100% will be charged for cancellations requested before 11:59 PM on the day of date of use. If a discount is a
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged. If a cancellation request is submitted after 12:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
3 answered
Booking FAQs
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Specialized infant seats are available
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
1.From August 5th to September 30th, due to the current hot weather, to enhance your experience, we will be replacing Kurokawa Onsen with Dazaifu Tenmangu Shrine on this itinerary
2.Notice: Mount Aso crater is currently closed due to a helicopter accident. Visitors can only view it from a distance. Reopening is subject to official updates.
3.if your tattoo is smallish, like less than the size of a palm, you can cover it with adhesive plasters of skin color to enter into Onsen
4.The tour guide will hold a yellow flag with the 'Gogoday' logo at the meeting point. Simply tell the tour guide the name you used when booking, and you'll be able to join,Please arrive 15 minutes early. No refunds for late arrivals or no-shows.
5.Notice: The crater of Mount Aso is currently closed due to a helicopter accident. Visitors can only view it from a distance and are not allowed to go up. The reopening time will be subject to official announcements.
6.Please avoid scheduling other activities immediately after the tour, as return times may vary.
7.This is a shared group tour with participants from various countries. The guide will offer explanations in multiple languages.
8.You will receive an email the evening before the tour with important details, including the guide and driver's contact information.
No Cancellation and Non-refundable
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged.<br/>A fee of 100% will be charged for cancellations requested before 11:59 PM on the day of date of use.<br/>If a discount is a
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged.<br/>If a cancellation request is submitted after 12:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.<br/>
At Redemption Counter Show Mobile Ticket