Prohibited items:
All pets, non-foldable bicycles, scooters, or strollers, other prohibited items as per departure and destination country regulations, Baby strollers
Reminders:
Please cover your tattoos with skin-toned stickers to fully enjoy the hot springs.
Please do not eat or drink in the car. If you cause stains in the car, you will need to pay for it.
In case of special weather conditions, we will decide whether to cancel the trip 1 day before departure
The day tour itinerary does not include personal travel and accident Insurance. Please purchase these if required.
Traffic congestion is expected during Japanese holidays, and refunds will not be issued due to delays. Please consider carefully before booking.
The actual vehicle for the day may be adjusted based on the number of participants, with a driver-guide provided for smaller groups.
You must take the official shuttle bus to the crater. The shuttle bus fee is complimentary and non-refundable.
Please contact customer support in advance for inquiries regarding luggage (fees apply).
For regular tours, infants under 3 years old require a signed liability waiver to join and travel free of charge without a seat (must be held by parents).
The opening of the volcanic crater is subject to official notice. If closed, the visit will be changed to viewing the volcano from Aso Volcano Plaza.
In case of heavy rain or fog, visit the Thousand Cranes Deer Park instead. If the volcano reopens, the visit will continue as planned.