<div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><b>Ticket Eligibility</b></div><ul><li><span style="background-color: transparent;">Bookings must be made at least 1 day before the scheduled tour date. Same-day bookings are not accepted under any circumstances.</span></li><li><span style="background-color: transparent;">Free cancellation is available up to 24 hours before the tour start time. Cancellations made within 24 hours or no-shows will not be eligible for a refund.</span></li><li><span style="background-color: transparent;">By completing a booking, guests confirm they have read, understood, and agreed to all terms and conditions stated for this tour.</span></li><li><span style="background-color: transparent;">This tour is suitable for guests in good physical health. Participants must be comfortable with moderate trekking on uneven, potentially wet jungle terrain.</span></li><li><span style="background-color: transparent;">Children must be accompanied by a responsible adult at all times throughout the tour. All participants join this tour at their own risk.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-map-pin" style="margin: 0px; padding: 0px;"></span><b>Attraction Access</b></div><ul><li><span style="background-color: transparent;">The tour visits both Benang Stokel and Benang Kelambu waterfalls — two of Lombok's most stunning natural cascades set within lush tropical jungle near Mount Rinjani.</span></li><li><span style="background-color: transparent;">Entrance fees to both waterfalls are included in the tour. A licensed local guide accompanies the group throughout the full duration of the visit.</span></li><li><span style="background-color: transparent;">Meals and personal expenses are not included. Guests are responsible for their own food, beverages, and any additional purchases during the tour.</span></li><li><span style="background-color: transparent;">Swimming at the waterfalls is permitted but entirely at the guest's own risk. No lifeguard service is provided at either waterfall location.</span></li><li><span style="background-color: transparent;">The tour may be modified or cancelled due to adverse weather conditions, flooding, unsafe trail conditions, or other safety concerns determined by the guide.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-info-circle" style="margin: 0px; padding: 0px;"></span><b>Additional Information</b></div><ul><li><span style="background-color: transparent;">Proper closed-toe walking shoes or trekking sandals are required. The trail to both waterfalls involves rocky, slippery, and uneven terrain throughout the route.</span></li><li><span style="background-color: transparent;">Guests are advised to bring a change of dry clothing, a waterproof bag for valuables, sun protection, insect repellent, and sufficient water for the trek.</span></li><li><span style="background-color: transparent;">Guests must follow all instructions given by the guide at all times. Failure to comply with safety guidelines may result in removal from the activity.</span></li><li><span style="background-color: transparent;">The operator is not responsible for lost, stolen, or damaged personal items during any part of the tour. Guests should secure valuables before entering the waterfall areas.</span></li><li><span style="background-color: transparent;">Photography is welcome throughout the tour. Guests are advised to protect camera equipment from water spray at both waterfall sites.</span></li></ul></div><div class="section" style="margin: 0px 0px 1rem; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-alert-circle" style="margin: 0px; padding: 0px;"></span><b>Important Notes</b></div><ul><li><span style="background-color: transparent;">Free cancellation is available up to 24 hours before the tour. No refund will be issued for cancellations within 24 hours or for guests who do not show up on the day.</span></li><li><span style="background-color: transparent;">The operator reserves the right to cancel or reschedule the tour due to adverse weather, safety risks, or conditions beyond their reasonable control.</span></li><li><span style="background-color: transparent;">In the event of an operator-initiated cancellation, guests will be offered a full refund or the option to rebook on an alternative available date.</span></li><li><span style="background-color: transparent;">All swimming and water-based activities at the waterfalls are undertaken entirely at the guest's own risk. The operator accepts no liability for water-related incidents.</span></li><li><span style="background-color: transparent;">The operator accepts no liability for personal injury, loss, or damage sustained during any part of the tour, including trekking and waterfall activities.</span></li></ul></div><div class="section" style="margin: 0px; padding: 0px;"><div class="sec-header" style="margin: 0px 0px 6px; padding: 0px; display: flex; align-items: center; gap: 8px;"><span class="ti ti-route" style="margin: 0px; padding: 0px;"></span><b>How to Get There</b></div><ul><li><span style="background-color: transparent;">Benang Stokel and Benang Kelambu waterfalls are located in Aik Berik Village, North Batukliang, Central Lombok Regency, West Nusa Tenggara, Indonesia.</span></li><li><span style="background-color: transparent;">The waterfalls are approximately 35–40 km from Mataram city. Journey time by car is approximately 60–75 minutes depending on road and traffic conditions.</span></li><li><span style="background-color: transparent;">By private driver or rideshare: Hotel-arranged private drivers are widely available across Lombok. Gojek and Grab also operate in Mataram and surrounding areas.</span></li><li><span style="background-color: transparent;">Hotel pickup may be available depending on the tour option selected at booking. Confirm pickup arrangements with the operator after booking is confirmed.</span></li><li><span style="background-color: transparent;">Guests are advised to arrive at the designated meeting point on time. Late arrivals may affect the day's schedule and available trekking time at both waterfall sites.</span></li></ul></div>