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Highlights
- Escape the crowds and relax at Plaza Premium Lounge for 3 or 6 hours at Terminal 5, with sweeping runway views and comfortable seating.
- Savor a complimentary spread of British and international dishes, including vegetarian options, alongside house beer, wine, coffee, and tea.
- Stay connected and productive with free high-speed Wi-Fi, charging stations, TV, and up-to-date flight information screens.
- Freshen up before your flight with shower facilities available for a fee, complete with shower gel, shampoo, body lotion, towels, and hairdryers.
- Enjoy convenient services like accessible washrooms, baby changing stations, and paid printing facilities, all located next to Gate A7 for easy access.
Your Experience
Your experience at Plaza Premium Lounge, Heathrow Terminal 5
Savor comfort and luxury before your flight with a visit to the Plaza Premium Lounge at London Heathrow Airport's Terminal 5. Located in the International Departures area near Gate A7 on Level 2, this lounge offers stunning runway views and complimentary Wi-Fi access.
Getting settled
To enter the lounge, present your booking confirmation along with a valid boarding pass at the entrance located airside after security checks. The Plaza Premium Lounge is conveniently situated next to Gate A7 in Terminal 5 of London Heathrow Airport.
Lounge amenities and offerings
Enjoy a range of features designed for comfort, relaxation, and productivity while waiting for your flight. Whether you're looking to dine on British or international cuisine with vegetarian options available upon request or simply need to recharge in one of the world's busiest airports, this lounge caters to all needs.
Lounge highlights
- Access duration: Choose between 3-hour and 6-hour access periods at Plaza Premium Lounge Terminal 5 for an optimal pre-flight experience.
- Seating arrangements: A variety of comfortable seating options are available, accommodating both short visits and longer stays comfortably.
- Culinary delights: Indulge in a buffet featuring British and international dishes. Vegetarian and gluten-free meals can be requested as needed. Complimentary beverages include house beer, wine, coffee, and tea, with premium drinks available for purchase.
- Shower facilities: Freshen up before your flight using shower amenities accessible for an additional fee by reservation at reception. Amenities provided are complimentary, including shower gel, shampoo, body lotion, bath towel, hairdryer, and on-request items like dental kits and shavers.
- Connectivity & charging: Stay connected with high-speed Wi-Fi access throughout the lounge along with convenient charging stations for your devices.
- Informational services: Keep informed with real-time flight information screens, while entertainment options include TV broadcasts showcasing news and sports updates.
- Inclusive amenities: The Plaza Premium Lounge offers accessible washrooms and baby changing facilities to accommodate families traveling with young children.
- Business services: Printing and photocopying are available for business travelers, though charges may apply.
Lounge operating hours
The lounge welcomes guests daily from 4:45am to 9:30pm, ensuring ample time to relax before your flight departure.
Entry requirements and guidelines
- A valid boarding pass for an international onward journey with same-day travel is required. A photo ID matching the booking name may be requested upon entry.
Lounge policies
- Located airside in Terminal 5's International Departures area, access to the lounge requires passage through security checks.
- A smart casual dress code is suggested for entry into the Plaza Premium Lounge. Smoking within the lounge premises is prohibited; designated smoking areas are available throughout the terminal.
Inclusions & Exclusions
- Entry to Plaza Premium Lounge at Terminal 5, London Heathrow Airport for a duration of 3/6 hours
- Access to complimentary buffet featuring British and international cuisine
- Vegetarian meal options available along with gluten-free meals (gluten-free available upon request)
- Complimentary house beer alongside wine from the same source
- Free coffee & tea provided
- Wi-Fi access free of charge plus charging stations for devices
- Seating that is both comfortable and equipped with TV screens
- Flight information displayed on dedicated screens
- Use of accessible washroom facilities including a baby changing station
- Expenses for premium drinks
- Shower access fees
- Copying service charges
- Immediate seating subject to space
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.