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Up to 24 hours before the experience starts
Relax at the Plaza Premium Lounge at Heathrow Terminal 2, with complimentary food, drinks, free Wi-Fi, and a stylish space to recharge before your flight.
Head to Level 4 of Terminal 2, the lounge is next to the Terminal Transfer area. Follow the signs past World Duty Free to find the entrance. Present your booking and photo ID at reception to check in.
This elegantly designed lounge offers a calm retreat from the busy terminal, whether you want to work, dine, or simply relax before departure.
Hours of access: Enjoy 3 or 6-hour access to the Plaza Premium Lounge at Terminal 2.
Lounge seating: Settle into armchairs, dining tables, or semi-private alcoves across multiple zones.
Meals, snacks & drinks: Tuck into a complimentary buffet of freshly prepared hot and cold dishes. At the bar, help yourself to house wine, beer, spirits, and barista-style coffee.
Wi-Fi & charging: Stay connected with high-speed Wi-Fi and power outlets throughout.
Information & entertainment: Track flights on live screens, and browse TV channels, newspapers, and magazines.
Shower facilities: Freshen up in one of 4 shower rooms with towels and toiletries provided (subject to availability & for an extra fee).
Open daily from 5am to 9:30pm.
Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 2.
Carry a valid photo ID matching the name on your booking.
The lounge is airside in Terminal 2, accessible only after security checks.
Seating may be restricted during peak periods.
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Free cancellation up to 24 hours before the experience starts.
Clear answers to the most common questions travelers ask before booking this experience.