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Up to 24 hours before the experience starts
Refresh after your flight at the Plaza Premium Arrivals Lounge at Heathrow Terminal 3, with showers, a light meal, free Wi-Fi, and a calm space to regroup before heading into London.
Head to the Ground Floor outside Terminal 3, the lounge is near taxi ranks at London Heathrow Airport. It's landside, so simply collect your baggage and walk over. Present your booking and photo ID at reception to check in.
This recently refurbished lounge offers a relaxed space to recover after a long flight, whether you want to shower, eat, or catch up on work.
Hours of access: Enjoy 3-hour access to the Plaza Premium Arrivals Lounge at Terminal 3.
Lounge seating: Settle into comfortable seating areas with a contemporary London-inspired design.
Meals, snacks & drinks: Tuck into a complimentary continental breakfast or light lunch, with coffee, tea, and soft drinks included.
Shower facilities: Freshen up in one of 7 fully equipped shower rooms with shower gel, shampoo, bath towels, and hair dryers. Reserve at the reception when you arrive.
Workspaces: Catch up on emails or organise your day at dedicated work areas with power outlets.
Wi-Fi & charging: Stay connected with complimentary high-speed Wi-Fi and charging stations throughout.
Information & entertainment: Browse TV channels, newspapers, and magazines.
Open daily from 6:am to 2pm.
A valid boarding pass confirming your arrival at London Heathrow Airport.
A valid photo ID matching the name on your booking.
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Free cancellation up to 24 hours before the experience starts.
Clear answers to the most common questions travelers ask before booking this experience.