Traviia
London Heathrow Airport: Plaza Premium Lounge at Terminal 4
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Up to 24 hours before the experience starts

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Highlights

  • Escape the terminal buzz at Plaza Premium Lounge, Heathrow T4; relax for 3 or 6 hours and soak in sweeping runway views.
  • Fuel up with a complimentary spread of hot and cold dishes, vegetarian and kosher-friendly, paired with beverages like beer, wine, and coffee.
  • Stay on top of things and connected to the world with fast Wi-Fi, charging, access to TV channels, and live flight updates.
  • Unwind in gender-separate meditation rooms for quiet reflection, or retreat to the quiet zone for work or rest.

Your Experience

Relax at the Plaza Premium Lounge at Heathrow Terminal 4, with complimentary food, drinks, free Wi-Fi, and a stylish space to recharge before your flight.

Getting settled

Head to Level 2 of Terminal 4 Departures, the lounge is opposite Gates 10A and 10B. Present your booking and photo ID at reception to check in.

What to expect

This modern lounge is a serene escape from the busy terminal, ideal for working, dining, or unwinding before departure. It's open daily from 5am to 10pm.

Features

  • Hours of access: Enjoy 3 or 6-hour access to the Plaza Premium Lounge at Terminal 4.

  • Lounge seating: Settle into armchairs, private booths, or a quiet zone for focused work.

  • Meals, snacks & drinks: Enjoy a complimentary buffet of hot and cold dishes, with vegetarian and kosher options, including free-flow beer, wine, spirits, and Lavazza coffee.

  • Meditation rooms: Separate male and female prayer and meditation rooms offer quiet reflection.

  • Wi-Fi & charging: Stay connected with high-speed Wi-Fi and USB-C charging points throughout.

  • Information & entertainment: Track flights on live screens, and browse TV channels.

  • Family area: A kids' zone with mini furniture, games, and a TV keeps young travelers entertained.

  • Shower facilities: Freshen up with accessible shower rooms, reservable at reception (subject to availability; charges may apply).

Lounge timings

Open daily from 5am to 10pm.

Documents required

  • A valid boarding pass for a same-day international departure or transit flight from Terminal 4.

  • A valid photo ID matching the name on your booking.

Rules & restrictions

  • The lounge is airside in Terminal 4, accessible only after security and passport control.

  • Seating may be restricted during peak periods.

Inclusions & Exclusions

  • 3/6-hour access to Plaza Premium Lounge in Terminal 4 at London Heathrow Airport
  • Complimentary British and International buffet meals with vegetarian & kosher options
  • Complimentary alcoholic beverages (beer, wine, spirits)
  • Free Wi-Fi & charging stations
  • Comfortable seating with TV
  • Meditation and prayer rooms (separate for male & female)
  • Flight information screens
  • Private resting suites
  • Shower facilities (subject to availability; charges may apply)
  • Premium drinks (at extra expense)
  • Spa, massage & beauty services
  • Hotel transfers

This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.

Ticket Delivery

  • Your voucher will be emailed to you shortly.
  • Display the voucher on your mobile phone with a valid photo ID at the starting point.
  • Please check your final voucher for the starting point details & specific instructions.

Cancellation Policy

Free cancellation up to 24 hours before the experience starts.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 4. Carry a valid photo ID (such as a passport) matching the name on your booking.

Smoking and vaping are not permitted inside the lounge. Pets are not allowed in the lounge. Unaccompanied minors are not permitted.

The lounge is wheelchair accessible, with step-free entry and accessible lavatories. For accessibility queries, contact the lounge reception upon arrival.

Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket. Children aged 11 and under must be accompanied by a paying adult. The lounge accommodates up to 147 guests; access may be periodically restricted due to capacity during peak periods.

Reviews

4.3 (32 reviews)

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