Choose your package
Select an option to see its live dates and timings.
Highlights
- Access Sala VIP Plaza Mayor in T4 or the Neptuno Lounge in T4S for 4 hours, swapping crowded departure gates for roomy seating and cool air.
- Fill up on complimentary buffet bites, hot & cold dishes, desserts, soft drinks, juices, and premium spirits of your choice.
- Stay connected with free Wi-Fi, charge your devices, keep an eye on the flight display screens, and stay entertained by the TV and magazines.
- Depending on what you opted for, you can access shower facilities, a children's play area, the lounge's baby changing facilities & more.
Your Experience
Enjoy 4-hour access to the Sala VIP Plaza Mayor or Sala VIP Neptuno at Madrid Airport, with quiet seating and time to recharge between flights.
Getting settled
Find Sala VIP Plaza Mayor in Terminal 4 or Sala VIP Neptuno in Terminal 4S at Adolfo Suárez Madrid–Barajas Airport, following airport VIP lounge signs. Present your lounge booking, valid photo ID, and same-day boarding pass at the entrance for check-in by the lounge staff.
Features
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Hours of access: Enjoy up to 4 hours of access in the selected Sala VIP lounge in Terminal 4 or Terminal 4S.
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Lounge seating: Make use of comfortable seating suitable for resting, working, or waiting between flights.
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Meals & drinks: Feast on some local bites and brews while you wait to board.
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Connectivity & charging: Stay online during your stay by connecting to the lounge's free Wi-Fi. Also, plug in your devices to charge while you wait.
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Showers: Some lounges offer shower services to help you refresh after a long flight. Ensure that you request those services immediately upon entry.
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Information and entertainment: You can keep an eye on your flight's status via display screens and also keep yourself entertained by watching TV or flipping through magazines.
Location
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Sala VIP Plaza Mayor: Located airside, on level 1, adjacent to the AENA exhibition room.
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Sala VIP Neptuno: Located airside, on level 2 (Yellow Sector). The glass door indicates the entrance to the lounge.
Timings
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Sala VIP Plaza Mayor - 5am to 10pm
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Sala VIP Neptuno - Open 24/7
Rules and restrictions
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Seating is subject to availability on arrival and cannot be reserved in advance.
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The lounges are located airside. So, ensure that you clear passport and security formalities before entering the lounge.
Inclusions & Exclusions
- Common inclusions:**
- 4-hour access to the selected T4 or T4S lounge
- Hot & cold non-alcoholic beverages
- Snacks
- Alcoholic beverages
- Free Wi-Fi and charging stations
- Comfortable lounge seating with TV, newspapers & magazines
- Computer access
- Flight information screens
- Accessible facilities
- Included based on option selected:**
- Shower facilities
- Baby changing facilities
- Children's play area
- Private suites/napping pods
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
- Your voucher will be emailed to you shortly.
- Display the voucher on your mobile phone with a valid photo ID at the starting point.
- Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.