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Your Experience
Mobile or paper ticket accepted
•You will be notified two days in advance of your tour with your guide's name and contact information. You should please contact your guide directly should any issues arise. Please be aware that for group tours, the tour must start on time and it may not be possible to get in touch with the guide once they have started the tour.
• If you bundled the day and night tour together, we will meet at 6:30pm at Don Quijote Hiroshima Hacchobori. You will also receive an email 2 days prior with the same information
• In order to keep our pricing as low as possible, we aim to never charge more for solo travelers. However, if the minimum of 2 guests is not met for this tour we will offer you as a solo traveler one of the following 3 options.
1) To attend the tour on an alternate date.
2) Pay a 16000 yen solo supplement
3) Receive a full refund
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
•You will be notified two days in advance of your tour with your guide's name and contact information. You should please contact your guide directly should any issues arise. Please be aware that for group tours, the tour must start on time and it may not be possible to get in touch with the guide once they have started the tour.
• If you bundled the day and night tour together, we will meet at 6:30pm at Don Quijote Hiroshima Hacchobori. You will also receive an email 2 days prior with the same information
• In order to keep our pricing as low as possible, we aim to never charge more for solo travelers. However, if the minimum of 2 guests is not met for this tour we will offer you as a solo traveler one of the following 3 options.
1) To attend the tour on an alternate date.
2) Pay a 16000 yen solo supplement
3) Receive a full refund
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Inclusions & Exclusions
- Public transportation fares (tram, bus and ferry).
- Lunch
Must Know
- Wheelchair accessibleInfants and small children can ride in a pram or strollerPublic transportation options are available nearbyTransportation options are wheelchair accessibleTravelers should have at least a moderate level of physical fitnessTravel time
Ticket Delivery
Show Mobile Ticket
At Redemption Counter
Cancellation Policy
No Cancellation and Non-refundable
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged. A fee of 100% will be charged for cancellations requested before 11:59 PM on the day of date of use. If a discount is a