1. Passengers must arrive at the boarding counter at least 60 minutes before departure time and present their passport or ID card to exchange for Penghu Boat Ticket
2. The boarding gate will be closed 20 minutes before departure time
3. The supplier will inform the departure time based on available flights before the departure date
4. Foreign customers (non-Taiwan residents) cannot book Senior/Love/Love Companion tickets
5. Large items such as ski equipment, Surfing, wheelchairs and golf clubs cannot be carried
6. If you have special luggage, please contact customer service to reserve a seat. Electric wheelchairs cannot be brought on board.
7. If you want to bring a non-powered bicycle with you, please inform us when booking. You will need to pay an additional fee. The crew will collect the fee when you board the ship. Each bicycle costs NT$100/single trip/limited to 1 bicycle per person (only transportation is provided, no storage responsibility is taken)
8. If you need to carry large cargo or special transportation requirements, please inform us when booking. If you do not inform us, the shipping company will refuse boarding depending on the flight capacity. (This ferry is mainly for passengers)
9. Passengers with disabilities should book the "disabled" ticket and bring valid ID to the ticket counter for identity verification before boarding to exchange for Penghu Boat Ticket
10. If the tour is cancelled due to bad weather and the tour operator cannot contact you by phone, the operator will notify you by email the day before.
11. If you need to take the same ferry Boat Ticket, please note it when booking or purchase it in the same booking. If you inform the need to change seats after the ferry is arranged, an additional NT$100 handling fee will be charged
12. The Boat Ticket is a real-name identification and is limited to the person who takes it. If you want to change the passenger, please be sure to ask the ferry company in advance and follow the arrangements of the ferry company.
13. Please fill in the passenger information of all travelers accurately. Do not fill in the passenger information repeatedly to protect your own rights.
14. Acceptable pets: cats and dogs. They must be healthy, harmless, clean and odor-free. Each cage can only hold one pet.
15. Please complete the registration formalities and sign the pet affidavit in advance to facilitate the preparations for pet transportation.
16. The company is only responsible for providing storage space and is not responsible for the storage of pets. Any changes to the pets during the voyage are not related to the shipping company.
17. Pets must be placed in cages when on board. Large dogs must wear muzzles and be on leashes and must not affect the rights of other passengers. No drinking water or food may be placed in the cages, and there must be a bottom plate to receive the animal's***********to prevent spillage.
18. The ship does not accept pets that must be transported in the cabin. The crew will arrange storage space based on the day's load situation. Owners are not allowed to refuse (except for functional pets required by the physically and mentally disabled, such as guide dogs).
19. The owner must ensure that the pet is in a comfortable state and will not endanger itself or cause discomfort to other passengers or staff
20. In principle, each passenger can bring one pet. Large pets will be charged as large luggage. Please contact the counter and the onboard staff for the charging method.
21. For those who are prone to seasickness, it is strongly recommended to take seasickness medicine 30 minutes before the activity
22. Choose the guaranteed new ship plan to experience safer and faster Penghu maritime transportation. The stability of the hull is greatly improved, reducing your dizziness during sailing.
23. If you need to combine tickets, please make a note when placing the order, and the booking will be combined to arrange adjacent seats; if there is no special note, the ordered tickets will be arranged for you and the seat cannot be changed.
(Choose one)
Location of use1
Budai Port Visitor Service Center (No. 334-1, Zhongshan Road, Budai Township, Chiayi County 625)
Time of use
09:00~09:40(Check-in time for departure)
Location of use2
Magong Port Authority Building (No. 36-1, Linhai Road, Magong City, Penghu County 880)
Time of use
15:00~15:40(return check-in time)