Penguin Passport Tickets: Guided Encounter at SEA LIFE Melbourne Aquarium Image 1
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Highlights

  • Begin your day with an exciting encounter alongside King and Gentoo penguins at SEA LIFE Melbourne Aquarium.
  • Experience real ice in full snow gear as you explore the sub-Antarctic world of waddling, sliding, and swimming penguins all around you.
  • Join a small-group behind-the-scenes tour to learn how exhibits run and meet stars like Pesto, the famous King penguin chick.

Your Experience

Penguin Passport Tickets: Guided Encounter at SEA LIFE Melbourne Aquarium Image 1
Penguin Passport Tickets: Guided Encounter at SEA LIFE Melbourne Aquarium Image 2
Penguin Passport Tickets: Guided Encounter at SEA LIFE Melbourne Aquarium Image 3

Prepare for a unique adventure with your Penguin Passport at SEA LIFE Melbourne Aquarium. Step onto real ice and encounter King and Gentoo penguins in their natural snowy habitat.

Getting started

Your journey begins with check-in at the aquarium, where you'll be equipped with special snow gear. Joining a small group for a 45-minute guided tour inside the penguin enclosure requires no previous experience—just bring socks and your adventurous spirit.

  • Experience real ice: Enter the sub-Antarctic exhibit and walk on ice alongside King and Gentoo penguins in their snowy environment.
  • Closely encounter penguins: Get up close with SEA LIFE’s most curious residents as they waddle, slide, and swim around you.
  • Explore behind-the-scenes: Discover how the penguins are cared for by visiting food prep areas and learning fun facts from your expert guide.
  • Enjoy all-day aquarium access: After meeting the penguins, explore SEA LIFE Melbourne’s 12 themed zones featuring sharks, jellyfish, and crocodiles.
  • Participate in a small group experience: With only four participants per session, enjoy an intimate encounter with penguins without the crowds.

Inclusions & Exclusions

  • 45-minute penguin encounter at SEA LIFE Melbourne Aquarium
  • Behind the scenes tour of state-of-the-art exhibit
  • Snow gear (optional)
  • All-day entry to SEA LIFE Melbourne Aquarium
  • Access to all exhibits & interactive zones
  • Personal expenses

Must Know

  • Arrive at SEA LIFE Melbourne Aquarium with a valid photo ID for mobile ticket verification.
  • Your experience begins with check-in and fitting into special snow gear; bring socks to ensure comfort during your 45-minute encounter.
  • No prior penguin knowledge is required, just come prepared with an adventurous spirit!

Ticket Delivery

  • Your voucher will be emailed to you instantly.

  • Please arrive at the redemption point 15 mins before the scheduled time of your visit to avoid any delays.

  • Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

  • Show your ticket at SEA LIFE Melbourne Aquarium.

  • Address: King St, Melbourne VIC 3000, Australia.

Get directions to the redemption point

Cancellation Policy

These tickets can't be rescheduled or cancelled.

Frequently asked questions

Clear answers to the most common questions travelers ask before booking this experience.

Booking FAQs

Wear/bring socks on the day of the experience. Failure to do so may result in the tour being cancelled.

Guests must not come into contact with birds 24 hours prior to your Penguin Passport experience. No jewelry, watches, mobile phones or cameras can be taken on this tour.

Guests with flu, cold, gastro/respiration infection within 48 hours of their experience must contact the venue and reschedule their visit. This experience is not wheelchair accessible. Your guide dogs are welcome at the venue. Ensure you contact the zoo at least 48 hours before the date of your visit.

The experience is open to guests aged 12 years and above. Guests between 12 to 15 years must be accompanied by a participating guardian aged 18 and above, whereas guests between 16 to 17 years of age must have a guardian aged 18+ present to sign a waiver at check-in. All-day admission to SEA LIFE Melbourne Aquarium is included with your ticket. This experience is limited to 4 participants with 1 guide for the entire group.

Yes, it's a 45-minute guided encounter where you'll explore the penguin habitat with snow gear and learn about their environment.

Security checks are mandatory for entry. The ticket does not allow skipping these required procedures.

Yes, your ticket includes all-day access to SEA LIFE Melbourne Aquarium and its exhibits after the guided experience.

You'll be provided with snow gear. Just bring socks and a sense of adventure, as no prior experience is needed.

Yes, you can capture memories from your up-close penguin encounters in their sub-Antarctic habitat.

Late arrivals may not be accommodated due to the small-group nature of this guided encounter. It's best to arrive on time.

Yes, you'll require your ticket voucher and a valid form of identification for entry into the experience.

While specific rules aren't detailed here, it's advisable to carry only essentials as large bags may not be permitted in certain areas.

Your ticket includes a 45-minute guided penguin encounter, behind-the-scenes tour of the exhibit, snow gear, and all-day access to the aquarium's exhibits.

The experience does not cover personal expenses such as food or additional activities outside of what is included in your ticket.

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