Highlights
- Glide through arrival formalities at Phu Quoc International Airport with a dedicated meet and fast track service in the international arrivals area.
- Food, drinks, or bar service are not included with this service; plan to eat at airport cafés or restaurants after you finish immigration.
- Wi-Fi, charging points, and seating come from regular airport facilities; this meet and assist service skips lounge-style work or media areas.
- Nap rooms, showers, kids’ zones, or prayer spaces are not part of this package; if the terminal offers them, you pay and access them separately.
- Upgrade from standard Lane 4 support to VIP priority in Lanes 2 or 3, or choose Premium service for the same Lane 4 access plus luggage help.
Your Experience
"## Your Experience
Enjoy a smooth arrival at Phu Quoc Airport with priority immigration assistance, multilingual support, and guided escort from the International Arrival Hall to exit.
Getting settled
On landing at Phu Quoc (PQC), proceed to the International Arrival Hall where your representative meets you. Keep your passport, visa documents, and arrival paperwork ready, along with your booking details, before being escorted to the selected priority immigration lane.
Features
- Hours of access: Arrival assistance service for international flights at Phu Quoc Airport, following your booked time and chosen service option.
- Meet & greet: A representative welcomes you at the International Arrival Hall and identifies you using your booking details.
- Priority immigration access: Get escorted to Fast Track Lane 4 or Priority Immigration Line 2/3, depending on your selected Standard, VIP, or Premium service.
- Visa & forms support: Receive help with visa pre-approval processes, arrival forms, and customs declarations to reduce wait time at counters.
- Guided flow: Benefit from step-by-step guidance from arrival hall through immigration and on to the public exit area.
- Luggage assistance (Premium only): Premium Arrival Service includes help with your bags at the baggage claim area.
- 24/7 multilingual support: Access support in English, Chinese, Cantonese, Korean, or Japanese, available on request.
Timings
Service operates 24/7, aligned to your arriving international flight schedule at Phu Quoc Airport.
Rules & restrictions
- Service is only valid for international arrivals at Phu Quoc Airport.
- Domestic flights are not eligible for this service.
- Vietnamese passport holders cannot use this arrival assistance.
- Luggage handling beyond Premium service may require additional expense."
Inclusions & Exclusions
- Escort to Fast Track Lane 4 or Priority Immigration Line 2/3 [as per option selected]
- Priority arrival immigration assistance service
- Meet a representative at the International Arrival Hall
- Assistance with visa pre-approval process
- Help with arrival forms and declarations
- 24/7 multilingual support available on request
- Guidance from arrival hall to exit
- Official Visa Stamping Fees, Visa Approval Letters, or Government Airport Taxes
- Porter services, luggage handling, or baggage claim assistance (at additional expense)
- Hotel transfers or ground transportation between airport terminals
- Lounge access
- USD 25 window fee for changing Visa On Arrival (if applicable)
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
Your voucher will be emailed to you shortly. Display the voucher on your mobile phone with a valid photo ID at the starting point. Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.