Choose your package
Select an option to see its live dates and timings.
Highlights
- Spend up to 3 hours in the Plaza Premium Lounge Kualanamu International Airport Medan, where you can savor both regional and international dishes as well as local craft beer.
- Make use of complimentary high-speed Wi-Fi, charging ports, and fully functional workstations. Stay informed with real-time flight updates and receive concierge assistance.
- Experience the comfort and hospitality offered by a private space to relax or focus on your work while awaiting your flight in Indonesia's Medan airport lounge.
- Access to the lounge is available every day from 5am until 10pm.
Your Experience
Spend 3 hours in a serene lounge, enjoying authentic Indonesian meals while you relax or work with unlimited Wi-Fi and functional workstations.
Getting Started:
Present your boarding pass and lounge ticket upon arrival; carry an ID for potential verification.
What to Expect:
A tranquil environment offering selected dining options, digital connectivity, and real-time flight updates—ideal for both work and relaxation.
Features:
- Charging stations available for electronic devices
- Concierge services to assist travelers
- Digital displays showing flight information
- A variety of international and local cuisine options, including vegetarian meals
Inclusions & Exclusions
- Access to the lounge for 3-hour duration on domestic flights
- Meals & Beverages including vegetarian options
- Availability of charging stations along with Wi-Fi access
- Workstations, seating arrangements, a concierge service, and real-time flight information displays
- Shower facilities available for an additional charge
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Show your boarding and lounge pass upon arrival; have an ID ready for verification if needed.
- Note that food & beverages from outside are not allowed in the lounge. Enjoy complimentary meals provided on-site instead.
- Access to the lounge is available daily from 5am to 10pm, with a stay duration of up to 3 hours per visit.
- Special assistance can be requested through staff or concierge services for passengers requiring additional support.
- Children under 2 years old are admitted free when accompanied by an adult who has purchased access.
Ticket Delivery
Your voucher will be emailed to you instantly.
Display the voucher on your mobile phone with a valid photo ID at the redemption point.
Ticket redemption point
Redeem your ticket at Plaza Premium Lounge (Domestic Departures).
Address: Mezzanine Level (PMD 01), Domestic Departures, Kualanamu International Airport (Near Gate 9).
Cancellation Policy
These tickets can't be rescheduled or cancelled.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.