# Luggage Restrictions:
- The standard luggage size is 24". Luggage bigger than 24" will be considered as 2 pieces of luggage (e.g. one 28" luggage is equivalent to two pieces of 24" luggage)
- The operator will double check if the number of passengers can fit the booked vehicle before they confirm the booking. It is highly recommended to book a larger vehicle model if you're traveling with huge pieces of luggage
- For more luggage inquiries, please contact the customer hotline before booking
# Additional Information:
- **This is a one way transfer service. Please book your return journey separately**
- Service hours: 24 hours, daily
- The service runs in all weather conditions
- Food and drinks are not allowed to be consumed inside the vehicle
- Pets can be transported with surcharge. Please contact the customer support service for more information about this option
- If you are traveling with baby stollers, kindly indicate it at the checkout page
- Special luggage such as golf bags, sports equipment, and foldable strollers can be transported free of charge. Please indicate the quantity of your special luggage at the checkout page
Cancellation Policy
Non-Refundable, No Cancellation is allowed