<ul><li>Pickup Confirmation: Please confirm the exact pickup time with the Desert Rose Team, based on your hotel location in Abu Dhabi, Abu Dhabi Cruise Terminal, etc. The operator will contact you within 24 to 48 hours before the tour to confirm pickup location and time.</li><li>Pickup is from any hotel in Abu Dhabi only.</li><li>Hotel Coordination: Give your hotel a heads-up about your upcoming tour to help streamline the pickup process.</li><li>Contact Details: For precise pickup details, provide your WhatsApp and phone number with the country code. This allows our guide to keep you updated on any last-minute changes.</li><li>Pickup Timing: Pickup times may vary depending on your hotel location and traffic conditions.</li><li>If there are any changes to pickup times, we will contact you by email or, as a last resort, contact the hotel you are staying at.</li><li>Sickness and Rescheduling: In case of sickness, please contact us 24 hours before the service date to reschedule your trip.</li><li>Child Seats: Child seats for infants are available upon request. Please mention this at the time of booking. Child rates apply.</li><li>Dune Bashing Restrictions: Pregnant women and those with back or neck problems are not allowed to participate in dune bashing.</li><li>Tour Duration: The tour duration includes both pickup and drop-off.</li><li>Participant Responsibility: Any damage, injuries, or lost items during sandboarding or optional quad biking activities are not covered by insurance and are solely the participant’s responsibility.</li><li>Transportation: Transportation in the Land Cruiser will be on a sharing basis with 6 people per car or subject to change as per UAE law.</li><li>Covid-19 Compliance: All products operate in line with local Covid-19 legislation requirements.</li></ul>