Sanur to Nusa Lembongan by Tanis Lembongan Express

<div>Ticket Validity</div><div> </div><div>- The ticket is valid only for the selected route, departure date, time, passenger category, and number of passengers.</div><div>- This product includes a one-way journey from Sanur Harbour to Mushroom Bay, Nusa Lembongan, unless a round-trip option is explicitly selected.</div><div>- Passenger names and booking details must be complete and accurate.</div><div>- Passengers must present a mobile e-voucher and valid identification during check-in.</div><div> </div><div>Passenger Category</div><div> </div><div>- Fares may differ according to passenger nationality, age, or market category.</div><div>- Indonesian-fare passengers may be required to present valid Indonesian identification.</div><div>- International passengers must select the applicable foreign-passenger option and present a passport or valid identification when requested.</div><div>- Passengers who select an incorrect fare category may be required to pay the applicable fare difference or may be refused boarding.</div><div> </div><div>Check-in and Boarding</div><div> </div><div>- Check-in is conducted at MKP Lounge in Sanur.</div><div>- Passengers must arrive at least 30 minutes before departure or at the earlier time stated on their voucher.</div><div>- Late passengers may be treated as no-shows and may be refused boarding.</div><div>- Passengers must follow all boarding instructions provided by the check-in staff, operator, harbour authorities, and boat crew.</div><div> </div><div>Schedule and Operational Changes</div><div> </div><div>- Departure and arrival times are estimates and are not guaranteed.</div><div>- The schedule, journey duration, boarding point, arrival point, route, or assigned vessel may change due to weather, sea conditions, harbour traffic, harbour instructions, safety considerations, or operational requirements.</div><div>- The operator may delay, reschedule, reroute, or cancel a departure when required for safety or regulatory compliance.</div><div> </div><div>Luggage and Personal Belongings</div><div> </div><div>- Luggage is subject to the operator’s current size, weight, and safety policies.</div><div>- Oversized, excessive, dangerous, or restricted items may be refused or subject to additional charges.</div><div>- Passengers must keep valuables, travel documents, electronic devices, and fragile items under their own supervision.</div><div>- Passengers carrying surfboards, diving equipment, wheelchairs, or other special items must contact booking support before departure.</div><div> </div><div>Additional Charges and Services</div><div> </div><div>- Local levies, harbour charges, or government fees are not included unless specifically stated in the selected option.</div><div>- Hotel pickup, hotel drop-off, meals, island tours, and land transportation are not included unless explicitly stated.</div><div>- Additional services must be booked and confirmed separately.</div><div> </div><div>Health and Passenger Safety</div><div> </div><div>- Passengers who are pregnant, over 65 years old, or have heart, back, mobility, or serious medical conditions should contact the operator before booking.</div><div>- Travel may not be recommended for certain medical conditions, and a disclaimer may be required.</div><div>- All passengers must follow the safety instructions of the boat crew.</div><div> </div><div>Cancellation and Amendment</div><div> </div><div>- Cancellation, rescheduling, no-show, and refund conditions follow the policy displayed for the selected ticket option during booking.</div><div>- Late arrival, failure to present valid identification, incorrect passenger information, or selection of an incorrect passenger category may not qualify for a refund.</div>

Cancellable and Refundable Free cancellation is available when requested at least 24 hours before the activity. No refund will be provided for late arrival, no-show, or voluntarily unused services. Rescheduling requests must be submitted at least 24 hours in advance and are subject to availability. If the activity is cancelled by the operator due to unsafe weather, sea conditions, or operational If the activity is cancelled by the operator due to unsafe weather, sea conditions, or operational restrictions, customers will be offered a reschedule or refund according to the booking platform’s policy.

Daily open from 7 am - 5 pm

Present your mobile e-voucher and valid ID or passport at MKP Lounge in Sanur at least 30 minutes before the scheduled departure time. Show Mobile Ticket Our WhatsApp Support: +62 819 0738 1222. +6287722743337. +6287750789933