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Highlights
- Experience the convenience of Tan Son Nhat International Airport's arrival or departure fast-track at Ho Chi Minh City, offering a one-time service to expedite your immigration process.
- The focus remains on swift meet and greet support through immigration with this fast track service; meals, drinks, or lounge access are not included.
- Stay punctual as our staff assists you from the terminal to immigration check-in, allowing time for Wi-Fi use and relaxation before boarding.
- This service is limited to immigration assistance only and does not provide showers, nap rooms, kids’ play areas, or prayer spaces; use airport facilities instead.
- Opt between Standard fast track via Line 4 or VIP service through Lines 2 and 3. The VIP departure option also includes priority ticket entry X-ray screening.
Your Experience
Experience a smooth journey at Tan Son Nhat International Airport with fast-track immigration, meet and greet services, and guided assistance through the process.
Getting settled
Upon arrival or departure at Tan Son Nhat International Airport, your representative will welcome you either at the gate or in the International Arrival Hall. Ensure to have your passport, valid boarding pass, and booking confirmation ready. The staff member will escort you to the appropriate priority immigration lane and assist with all necessary formalities.
Features
- Hours of access: Fast-track services for international arrivals and departures at Tan Son Nhat International Airport based on your chosen variant.
- Meet and greet service: A dedicated representative meets you either at the gate or in the International Arrival Hall, accompanying you through the specified process.
- Arrival fast track (Standard): You will be escorted to Regular Fast Track Immigration Lane 4, after which you can proceed independently post-clearance of immigration formalities.
- Arrival fast track (VIP): A staff member escorts you from your gate to VIP Fast Track Immigration Lanes 2 or 3 and assists with the arrival immigration process.
- Departure fast track (Standard): Staff will meet you, guide you through airline check-in procedures, and assist until you receive your exit stamp at Line 4.
- Departure fast track (VIP): This includes priority processing via Lines 2 or 3 for immigration, expedited security X-ray screening, assistance with check-in, and support until the final exit stamping.
Timings
The Departure Fast Track service is unavailable for flights scheduled between 02:00 AM and 05:00 AM. This service is exclusively available for international flights.
Rules & restrictions
- This service cannot be used by Vietnamese passport holders.
- The fast-track option is only applicable to foreign passport holders.
- Prioritized departure processing is not accessible for Chinese passport holders.
- Only international flights qualify for this service.
Inclusions & Exclusions
- Fast-track immigration service
- Meet and greet by dedicated representative
- Assistance with immigration formalities
- Guidance through airline check-in process [as per option selected]
- priority ticket entry X-ray screening [as per option selected]
- Official fees related to visa stamping and approval letters, as well as government-imposed airport taxes.
- Services such as porter assistance or help with luggage handling at baggage claim areas.
- Transfers between the hotel and airport terminals or other ground transportation services.
- Access to exclusive lounge facilities during your stay.
- A USD 25 fee for changing a Visa On Arrival, if applicable.
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- Bring your booking confirmation in the format specified on your voucher to ensure a smooth experience.
- Carry a valid photo ID like a passport that matches your booking details for fast-track immigration access.
- Have your same-day international flight boarding pass ready, as it is required for using the fast-track service.
- Dress in smart casual attire to align with airport service recommendations and ensure comfort during processing.
Ticket Delivery
Your voucher will be emailed to you shortly.Display the voucher on your mobile phone with a valid photo ID at the starting point.Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.
12 answered
Booking FAQs
Voucher: Bring your booking confirmation in the format stated on your voucher. Photo ID: Bring a valid photo ID such as a passport or government ID; the name must match your booking. Boarding pass: Carry your same day international flight boarding pass for immigration fast track. Dress code: Smart casual attire is recommended for using airport services.
Outside food and drinks: Outside food and drinks are not permitted while using this airport service.
Passport eligibility: This service is not available for Vietnamese passport holders. Foreign passengers only: Fast-track service is available for foreign passport holders only. Chinese passports: Chinese passport holders are not eligible for priority departure processing. Flight type: This service is only available for international flights. Booking window: Please book this service at least 2 to 4 hours before your flight. Urgent bookings: Urgent bookings may incur an additional surcharge as per airport rules. Operating hours: Departure Fast Track is unavailable for flights scheduled between 02:00 AM and 05:00 AM. Policy changes: Policies may change depending on airport authority regulations. Service scope: Lounge access is not included with this immigration fast-track service.
The service includes a meet and greet by a dedicated representative, assistance with immigration formalities, guidance through the airline check-in process based on your option selection, and priority ticket entry X-ray screening if you choose VIP.
The fast-track service allows you to bypass lines at immigration but does not exempt you from undergoing mandatory airport security checks.
Bring your booking confirmation, a valid photo ID such as a passport or government ID with matching names, and your same-day international flight boarding pass.
Smart casual attire is recommended when utilizing the fast-track immigration services at Tan Son Nhat Airport.
This fast-track service focuses solely on swift meet and greet support at immigration; it does not include meals, drinks, or lounge access.
You can choose between Standard fast track via Line 4 or VIP service using Lines 2 and 3. The VIP departure option also includes priority ticket entry X-ray screening.
Meet your representative in the International Arrival Hall or designated gate with your passport, valid boarding pass, and booking confirmation ready for guidance through priority immigration lanes.
Outside food and drinks are not permitted while using the fast-track immigration services at Tan Son Nhat Airport.
The staff will guide you through the terminal to ensure timely processing, allowing time to use Wi-Fi and unwind before boarding. However, punctuality is advised as services are focused on immigration only.