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Your Experience
- Mobile or paper ticket accepted
- In case you can't find the meeting spot, you can ask by showing this (JR上野駅 中央改札外のハードロックカフェ入口付近) to the local people.
- • We kindly ask our guests to be at the meeting point at least 15 minutes before the departure time to check-in with their guide.
- • Our Secret Food Tours Guide will have an orange umbrella at the meeting point for easy recognition.
- • Please ensure to contact us in advance of the tour for any dietary requirement, to ensure we can cater for them the best we can.
- • This tour involves a fair amount of walking; comfortable shoes are recommended.
- • We regret that we are unable to accommodate guests with wheelchairs or any impairments requiring special assistance.
- • Gratuities to guides providing excellent service are appreciated.
- • The legal minimum age for drinking alcohol is 20 years old.
- • Please note: the itinerary and menu is subject to change, based on the locations' availability, weather, and other circumstances.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
- Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries
- Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
- Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Inclusions & Exclusions
- A passionate and experienced local english speaking guide.
- Fresh, authentic Japanese sushi | Crispy, flavorful gyoza – a local favorite
- Yakitori – perfectly grilled Japanese skewered chicken
- Seasonal fresh fruits | Creamy, traditional matcha ice cream
- Our delicious Secret Dish
- Two different types of tea | Matcha Ice cream
- One draft beer | Two different type of teas | Water
- Hotel pickup & drop off
- Gratuities
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Must Know
- comfortable shoes are recommended.*Please note: the itinerary and menu is subject to change, based on the locations' availability, weather, and other circumstances.*Please ensure to contact us in advance of the tour for any dietary requirement, to ensure
- Public transportation options are available nearbyInfants are required to sit on an adult's lapNot recommended for travelers with poor cardiovascular healthSuitable for all physical fitness levels*This tour involves a fair amount of walking
Ticket Delivery
Cancellation Policy
No Cancellation and Non-refundable
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged. A fee of 100% will be charged for cancellations requested before 11:59 PM on the day of date of use. If a discount is a
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the date of use, no cancellation fee will be charged. If a cancellation request is submitted after 12:00 AM 1 day(s) before the date of use, a fee of 100% will be charged.
Frequently asked questions
Clear answers to the most common questions travelers ask before booking this experience.