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Inclusions
- eSIM Option data
Must Know
- Please try this several times and turn the phone on and off.7) If all the above issues have been resolved, please contact online customer service.
- What should I do?Please turn off and restart your device and update your iOS version before trying again.8. The issue of eSIM not being able to share hotspots.Due to differences in mobile device versions, if you encounter an issue where eSIM works normall
- How do I download and use it after purchasing an eSIM?The system will send a QR code for downloading the eSIM to the email address linked to your order after you make your purchase.2. What should I do if I don't receive the email with the download QR code
- If you still have problems, please contact customer service.6. How do I check the ICCID?If your cellular number is enabled, you can view your ICCID in "General – About – eSIM".7. I have successfully activated the eSIM service, but the applicable device is
Ticket Delivery
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At Redemption Counter
Cancellation Policy
No Cancellation and Non-refundable
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged. If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charg