Choose your package
Select an option to see its live dates and timings.
Highlights
- Skip airport queues with Vietnam Fast Track at HAN, SGN, DAD, CXR and PQC, for one-time arrival or departure help and a calmer start or finish.
- Food, drinks or bar service are not included in this fast track, so you are free to choose airport cafes or lounges that suit your taste.
- Wi-Fi, workstations, TVs and magazines are provided by the airport, while fast track adds 24/7 multilingual support if you need help.
- Nap rooms, showers, family areas or prayer rooms are not part of this service; instead, enjoy a dedicated escort through immigration procedures.
- Choose the level that suits you, from Standard fast track to Premium with VIP lanes, plus special VIP and Super VIP options at Cam Ranh departures.
Your Experience
Enjoy a smoother airport journey with fast track immigration assistance, personal meet and greet, and multilingual support at key Vietnam airports.
Getting settled
Your dedicated airport representative meets you at the arrival or departure hall of the selected Vietnam international airport. Have your passport, valid boarding pass, and any required visa documents ready. The representative then escorts you through immigration procedures using the appropriate fast track lane for your chosen service.
Features
- Service coverage: Fast track arrival or departure assistance at Hanoi, Ho Chi Minh City, Da Nang, Nha Trang (Cam Ranh), and Phu Quoc, as per option selected.
- Meet & greet: A dedicated airport representative personally welcomes you and accompanies you through the relevant formalities.
- Fast track immigration: Use regular fast track lanes, with VIP immigration lane access included only in Premium Arrival Fast Track variants.
- Escort through procedures: Representative guides you through immigration counters and related airport procedures until immigration clearance.
- Visa & customs guidance: Get step-by-step support for visa pre-approval, arrival forms, and customs documentation where applicable.
- Family support: Infants under 12 months receive the service free of charge, provided they are registered in advance.
- Customer support: Access 24/7 multilingual assistance in English, Chinese, Cantonese, Korean, and Japanese before or during your travel.
Timings
Service availability is 24/7, including multilingual customer support and on-ground assistance, subject to airport operational schedules.
Rules & restrictions
- Service applies only to foreign passport holders on international flights.
- Vietnamese passport holders cannot use this service.
- Lounge access, porter services, and transport are not included.
Inclusions & Exclusions
- Fast track arrival or departure assistance at selected Vietnam international airports [as per option selected]
- Personal meet and greet by a dedicated airport representative
- Fast track immigration processing via fast track lanes
- Escort service through airport procedures until immigration clearance
- Guidance for visa pre-approval, arrival and customs forms
- Free service for children under 12 months (registration required)
- 24/7 multilingual customer support (English, Chinese, Cantonese, Korean, Japanese)
- Official Visa Stamping Fees, Visa Approval Letters, or Government Airport Taxes
- Porter services, luggage handling, or baggage claim assistance
- Hotel transfers or ground transportation between airport terminals
- Lounge access
- USD 25 window fee for changing Visa On Arrival (if applicable)
This product offers multiple ticket options. Some items above (like transfers or fast-track access) may only apply to specific options — confirm what's included when you select yours.
Ticket Delivery
Your voucher will be emailed to you shortly. Display the voucher on your mobile phone with a valid photo ID at the starting point. Please check your final voucher for the starting point details & specific instructions.
Cancellation Policy
Free cancellation up to 24 hours before the experience starts.