Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher. Your voucher will be sent to your email after your booking is confirmed Meeting Location At Redemption Counter • Parking available next door: $16 with validation Show Mobile Ticket 818 Connecticut Avenue NW, half a block north of the White House • Tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication ***Please arrive 30 minutes prior to your scheduled tour start time*** Please check the usage instructions on your voucher for more info about how to use it. Mobile or paper ticket accepted Meeting point: Any traveler groups not mentioned in the booking options are not applicable for voucher use. For inquiries: Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details. If, as a result, your tour is canceled, you will not be entitled to a refund. • Comfortable walking shoes are recommended End point: • Not recommended for pregnant women Details: Arrive 30 minutes before the tour departure time